MSE News

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GHD customers charged multiple times for Black Friday orders

Customers of haircare company GHD have reported being charged up to 11 times for online orders after its website crashed on Black Friday

5 December 2019

Deliveroo advert banned for misleading customers

One of the most complained-about adverts of the year – from food delivery service Deliveroo – has been banned by the advertising regulator

4 December 2019

Three to scrap Wuntu rewards app

Mobile network Three has announced it is to close its Wuntu rewards app next month

26 November 2019

Drone owner? You must register by the end of Friday

Drone owners will face fines of up to £1,000 from Sat 30 Nov if they fly their device without passing an online theory test and registering as an operator

25 November 2019

Got a Mothercare gift card? Today is the final day they can be spent

Mothercare will stop accepting gift cards at the end of the day - if you've got any, use them NOW

13 November 2019

Mothercare goes into administration – what you need to know

Mothercare has fallen into administration, putting about 2,500 jobs at risk

8 November 2019

Tesco Clubcard Plus launches – here are the full details

Tesco's new Clubcard Plus subscription service, which will give perks such as discounted shopping for a £7.99 a month fee, will launch on Friday 8 November

8 November 2019

MoneySavingExpert calls for eight-week ombudsman rule to be scrapped

MSE is urgently calling for a reduction in the eight-week period which consumers have to wait before escalating a complaint to an ombudsman

5 November 2019

Aldi to trial reusable 25p bags for loose fruit and vegetables

The budget supermarket is set to trial introducing reusable drawstring bags for loose fruit and veg

4 November 2019

Banks may take until next summer to respond to last-minute PPI claims

Some people who tried to reclaim PPI in the run-up to August's deadline may not get a response until summer 2020 due to the huge volume of last-minute complaints

16 October 2019

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