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Got Avios you won't use for flights? Swap them to Nectar before 11 March as their value is being slashed
If you collect Avios – the reward currency of the British Airways 'Executive Club' loyalty scheme – and you're planning to convert them into Nectar points, you should make the swap before Monday 11 March. From this date, the value of Avios being converted to Nectar will be slashed. But only do this if you're sure you won't use your Avios for reward flights, as that can be much more lucrative.
27 February 2024
Easyjet passengers have ONE MONTH left to redeem £58 million of vouchers before they expire
If you're an Easyjet passenger who was issued a voucher during the Covid-19 pandemic, you've just days left to use it before it expires by the end of Wednesday 31 January. Around £58 million worth of these vouchers were yet to be redeemed, according to a November 2023 report published by the airline.
5 February 2024
A Wizz Air plane on the runway
If your Wizz Air flight has been delayed or cancelled in the past six years AND the airline refused to refund you for additional costs incurred, such as replacement flights, you could now get your money back, as the airline's been forced to review previously rejected claims – but you may need to resubmit your complaint.
18 January 2024
British Airways plan on a runway
Some British Airways passengers have been mistakenly charged twice after booking flights and holidays through its website this month, the airline has confirmed. It's left some £1,000s out of pocket and pushed others into their overdrafts. If you were overcharged, you'll be refunded automatically – though you'll need to apply to reclaim any extra costs incurred, such as overdraft and credit card fees.
8 January 2024
hero-train-platform.jpg
Rail fares in England will rise by up to 4.9% next year, the Government has announced. The increases will come into effect on 3 March 2024.
22 December 2023
Bus in the road
The fare for thousands of single bus journeys in England will be capped at £2 until 31 December 2024. It could save passengers a third off the cost of a ticket on average, according to the Department for Transport (DfT), which is behind the move. 
5 October 2023
An empty train station
Rail users in England, Scotland and Wales face disruption over the coming week as workers across multiple train operators, including Northern, Southeastern, Thameslink and more, take strike action and refuse to work overtime. See below for more info and to find out what your refund rights are.
3 October 2023
Flight disrupted due to air traffic control chaos? Your travel and refund rights explained.
Thousands of passengers have been left stranded as flights due to fly to and from the UK have been cancelled or delayed as a result of a technical glitch with the UK's air traffic control system. If you've been affected by the chaos, we've got everything you need to know about your travel and refund rights.
29 August 2023
hero-car-insurance-two-cars-head-to-head.jpg
Motorists driving in London whose vehicles don't meet particular emission standards will be charged £12.50 a day from 29 August as the city's 'Ultra Low Emission Zone' has been expanded to cover all London boroughs. Typically, this impacts those with older cars, but here's how to check if you'll be charged, plus what to do if you've been wrongly penalised. 
29 August 2023
hero-homepage-train-ticket-rail-fare-train-station.jpg
Rail fares in England WON'T go up by 9% next year, the Government has announced. While the new fares are yet to be confirmed, any increase would come into force in March 2024.
16 August 2023

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