Premier Inn has said it will consider refunding customers who are unable to stay in hotels due to local lockdown travel restrictions – days after MoneySavingExpert.com revealed some with less flexible bookings had been denied refunds.
A Government taskforce will consider how coronavirus testing could reduce the amount of time people need to quarantine for when returning to the UK from overseas.
Millions of railcard holders won't get any refund or extension to their cards as a result of the coronavirus lockdown, it's been confirmed – despite many being unable to use them for months while the Government advised against non-essential rail travel.
Easyjet Holidays has launched a new 'Protection Promise', which lets customers who decide not to travel for any reason up to four weeks before departure get a full cash refund, aside from their deposit which will be returned to them as a credit voucher.
Loveholidays has followed fellow package travel firm On the Beach in resigning from the trade body ABTA, in a move to avoid paying full refunds to some customers hit by coronavirus cancellations.
Package holiday giant Tui has promised to pay any outstanding refund requests for holidays cancelled due to the coronavirus pandemic by 30 September 2020.
Virgin Atlantic and Virgin Holidays customers with outstanding refund requests should receive their cash by the end of October, the company's chief executive has said - and strict timescales have also been set for future refund claims.
13 September 2020
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