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Travel

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Changes to travel rules that will come in next year as a result of Brexit are being highlighted by a new Government ad campaign – with travellers warned there are major implications for passports, driving documents, taking pets abroad and more. 
12 July 2020
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The competition watchdog has written to 100 of the most complained-about package holiday providers, warning they could face enforcement action if they don't start complying with consumer law. 
9 July 2020
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Scotland will lift the 14-day quarantine requirement for travellers returning or visiting from 39 countries, including France, Germany and Italy, on Friday (10 July).
7 July 2020
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There may be new hope for Ryanair customers waiting for refunds for cancelled flights, as the airline has said it's making "rapid progress" to clear its refund backlog – but some say they're still struggling to get paid.
6 July 2020
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Travel abroad from the UK has partially opened up again, after being essentially banned for over 100 days. During that time millions of people have been owed refunds for holidays they couldn't go on. Today MoneySavingExpert.com reveals the results of its latest survey, with 77,000 responses, showing a stark divide in the way different firms treat their customers.
6 July 2020
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Holidaymakers have been given the green light to start travelling to some overseas destinations from Saturday, while the quarantine requirement for travellers returning to England will also be lifted next week, as restrictions put in place due to the coronavirus pandemic are gradually lifted.
2 July 2020
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UK holiday accommodation provider Sykes Cottages has reversed its policy on coronavirus cancellations and will now offer customers full cash refunds, after a wave of complaints from customers and intervention from the competition watchdog.
2 July 2020
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Virgin Atlantic Reward+ credit card customers are being paid rebates of £40 each – equivalent to 25% of their annual fee – due to the coronavirus pandemic.
30 June 2020
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Only a minority of airlines have been giving customers refunds for cancellations within acceptable timeframes, according to a review from the aviation regulator – and it's warned it'll take enforcement action if some fail to start paying up more promptly.
30 June 2020
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Transport for London (TfL) customers who applied online for season ticket refunds during the coronavirus pandemic and had already had a partial payment have now been sent additional rebates of about £70 on average. It should be paid automatically, but it's worth checking that it's come through if you're owed – and some may need to log in to their account to get the refund paid as cash.
23 June 2020

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