Travel

Aviation regulator the Civil Aviation Authority is this week expected to name and shame the airlines that have been the worst for refunds during the coronavirus pandemic. It comes after MSE presented the regulator with a dossier of 77,000 responses to our survey on travel refunds, which earlier this month found that Ryanair and Virgin Atlantic were the worst-rated major airlines. 

UK holidaymakers who are due to travel within the next fortnight and who have outstanding passport applications will be able to get their new passport fast-tracked to them within five working days if they've been hit by coronavirus delays, the Passport Office has announced today.

There is currently a backlog of 410,000 UK passport applications due to coronavirus-related delays, according to new Government figures. 

Cruise firm Cruise & Maritime Voyages has fallen into administration – if you had a booking with it, here's how to try to get your cash back.

The name Loveholidays has become a scourge of many travellers during the pandemic, as droves of customers are still in the dark about their refunds. 

Changes to travel rules that will come in next year as a result of Brexit are being highlighted by a new Government ad campaign – with travellers warned there are major implications for passports, driving documents, taking pets abroad and more. 

The competition watchdog has written to 100 of the most complained-about package holiday providers, warning they could face enforcement action if they don't start complying with consumer law. 

Scotland will lift the 14-day quarantine requirement for travellers returning or visiting from 39 countries, including France, Germany and Italy, on Friday (10 July).

There may be new hope for Ryanair customers waiting for refunds for cancelled flights, as the airline has said it's making "rapid progress" to clear its refund backlog – but some say they're still struggling to get paid.

Travel abroad from the UK has partially opened up again, after being essentially banned for over 100 days. During that time millions of people have been owed refunds for holidays they couldn't go on. Today MoneySavingExpert.com reveals the results of its latest survey, with 77,000 responses, showing a stark divide in the way different firms treat their customers.