Car hire firm Europcar UK has confirmed it is being investigated over the repair costs it charges customers, and has admitted the issue could cost it some £30 million.
Holidaymakers are losing out by being charged in pounds despite explicitly opting to pay in local currency, according to reports we've had from MoneySavers. We're now investigating to see how big the problem is – here's what to do if you've been affected.
Commuters who use Thameslink and Great Northern trains can now get automatic compensation for delays of 15+ minutes, as part of a scheme soon to be rolled out to Southern and Gatwick Express passengers too.
Holidaymakers who book their own DIY package holiday via an airline's website could soon be protected if a firm goes bust, the Department for Transport has said.
Southern Rail travellers can claim compensation for delays against their usual train times rather than against a revised timetable in place during the current drivers' overtime ban.
A hen party has hit out at Ryanair's controversial 'random seat allocation' policy after the budget airline seated the 15 passengers in the group in 15 separate rows.
Calling a foreign number in the European Union from your mobile? Bizarrely it costs more if you do it from the UK than anywhere else in the EU under new roaming rules, which come into effect today.
15 June 2017
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