New TSB blunder as customers wrongly told they need to pay cash in within hours
The bank says its working to resolve the issue as fast as it can, after customers complained
8 October 2018
TSB online banking down again
TSB's online banking systems are down again - after customers faced months of disruption earlier this year.
3 September 2018
TSB crashes to the bottom of our customer service poll - check how well your bank did
TSB has crashed to the bottom of our banking customer service poll, with almost half of those who rated it describing its service as 'poor' over the last six months.
30 August 2018
TSB customer? You may need to check your credit file is up to date
TSB customers should urgently check their credit scores after the bank admitted there were delays updating the credit references following its major IT problems in April.
30 August 2018
First Direct tops first official bank service league table
New rules mean banks have to publish how likely their customers are to recommend them on service
15 August 2018
26,000 switched away from TSB between April and June
TSB lost only 900 more customers between April and June than it did between January and March
27 July 2018
Bank switches topped 950,000 in past year - here are the winners and losers
Almost one million current account switches took place in the last 12 months
25 July 2018
TSB customers locked out of their accounts AGAIN
Some TSB customers reported problems accessing their online banking and mobile app after another IT update
10 July 2018
Banks asked how prepared they are for TSB-style meltdown
Banks are being asked how well prepared they are for a cyber attack or TSB-style IT meltdown by the Bank of England
6 July 2018
75,000+ TSB complaints STILL unresolved - despite many customers waiting more than eight weeks
Tens of thousands of TSB customers are still waiting for their complaints about the bank's IT meltdown to be addressed
28 June 2018
8 travel-money must-knows
Don't overpay to pay (ole!)
Martin's energy need-to-knows
As bills set to rise by 52%
New. Cheapest ever loans at 2.7%
If you NEED to borrow
44 tips to be tight (in a good way)
Eg, use bulldog clips to eke out last toothpaste
£50 two-week summer break
For teens - free if on a low income
Blue Light Card discounts boosted
For NHS and emergency workers
2for1 theme parks and attractions
Alton Towers, Thorpe Park and more
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Virgin launches fee-free train booking app and you can earn points to redeem at Greggs and more - here's how it works1 July 2022Virgin has launched a free app that allows rail passengers to book trains directly, without a booking fee. Users can also earn points on spending to redeem on Virgin experiences, Greggs sausage rolls and more.
1 July 2022New and existing customers will now need to purchase a European roaming pass to make calls, send texts and use data in 49 European countries and destinations.
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26 May 2022With the announcement of the Government's energy cost of living plans due out at lunchtime. I thought I'd speedily bash out a note down of what (from memory) I'd asked the Chancellor for when we spoke on Monday - and the other general suggestions I've been making.
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6 May 2022I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way.
Clever ways to calculate your finances