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TSB

TSB customers 'left without cash' after duplicate payment error - here's what you need to know

TSB customers complain that they've been left struggling to pay for food and bills after payments have been wrongly taken twice today (15 March). The bank said it is working to fix the issue, adding that it will refund any duplicate payments taken.

16 March 2022

TSB to shut 70 branches across the UK next year - here's a full list of sites set to close

TSB is to close 70 branches across the UK between April and June next year. This is in addition to the 164 branches closed already this year. We have a full list of the sites being shut below and what to do if your local branch is closed.

30 November 2021

Lloyds to introduce up to £28/mth fee for customers with 'free' access to its Gold, Platinum and Premier packaged bank accounts

The move impacts customers who took out these accounts before 2005 and who benefitted from offers to have the monthly fee waived provided they kept a certain amount of money in the accounts each month.

16 July 2021

TSB Classic Plus interest rate to fall to 0%

TSB will no longer pay any interest on its Classic Plus current account from December

23 September 2020

TSB customers struggle to access online banking

TSB customers have been reporting major problems trying to use the bank's online and app services today – here's what we know so far

13 August 2020

TSB Classic Plus current account interest cut to 3%

TSB has cut the interest on its Classic Plus current account from 5% to 3% from today

2 July 2019

TSB launches refund guarantee for fraud victims

TSB has promised to refund customers who lose money through any type of fraud under its Fraud Refund Guarantee

15 April 2019

TSB to cut interest rate on its current account to 3%

TSB has announced it's cutting the interest rate on its Classic Plus Current Account from 5% to 3% this summer - and it's temporarily reviving its £75 switching incentive for those who refer friends and family to the bank

8 April 2019

Almost 90% of TSB complaints upheld by ombudsman

Around nine out of 10 TSB customers who complained about the bank to the Financial Ombudsman Service won their case, figures released today reveal

13 March 2019

MPs launch inquiry into banking IT failures

An influential group of MPs has launched an inquiry into IT failures at financial institutions, after a series of major outages this year at several different banks

22 November 2018