TSB customers 'left without cash' after duplicate payment error - here's what you need to know
TSB customers complain that they've been left struggling to pay for food and bills after payments have been wrongly taken twice today (15 March). The bank said it is working to fix the issue, adding that it will refund any duplicate payments taken.
16 March 2022
TSB to shut 70 branches across the UK next year - here's a full list of sites set to close
TSB is to close 70 branches across the UK between April and June next year. This is in addition to the 164 branches closed already this year. We have a full list of the sites being shut below and what to do if your local branch is closed.
30 November 2021
Lloyds to introduce up to £28/mth fee for customers with 'free' access to its Gold, Platinum and Premier packaged bank accounts
The move impacts customers who took out these accounts before 2005 and who benefitted from offers to have the monthly fee waived provided they kept a certain amount of money in the accounts each month.
16 July 2021
TSB Classic Plus interest rate to fall to 0%
TSB will no longer pay any interest on its Classic Plus current account from December
23 September 2020
TSB customers struggle to access online banking
TSB customers have been reporting major problems trying to use the bank's online and app services today – here's what we know so far
13 August 2020
TSB Classic Plus current account interest cut to 3%
TSB has cut the interest on its Classic Plus current account from 5% to 3% from today
2 July 2019
TSB launches refund guarantee for fraud victims
TSB has promised to refund customers who lose money through any type of fraud under its Fraud Refund Guarantee
15 April 2019
TSB to cut interest rate on its current account to 3%
TSB has announced it's cutting the interest rate on its Classic Plus Current Account from 5% to 3% this summer - and it's temporarily reviving its £75 switching incentive for those who refer friends and family to the bank
8 April 2019
Almost 90% of TSB complaints upheld by ombudsman
Around nine out of 10 TSB customers who complained about the bank to the Financial Ombudsman Service won their case, figures released today reveal
13 March 2019
MPs launch inquiry into banking IT failures
An influential group of MPs has launched an inquiry into IT failures at financial institutions, after a series of major outages this year at several different banks
22 November 2018
18 May 2022
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23 May 2022Three's £2 a day roaming charges come into effect from today (23 May) for holidaymakers who wish to use their normal monthly allowance in Europe. The change will effect new and upgrading pay monthly and Sim-only customers.
£17 million of unspent Tesco Clubcard vouchers will expire this month, but there’s a trick to extend them – here’s how20 May 2022Some £17 million worth of unused Tesco Clubcard vouchers are set to expire at the end of the month. Use your vouchers now if you can but if not, there is a trick to extend them online. We explain how it works below.
Millions of 4G smartphone owners may be due up to £30 payout after claims handset prices were inflated20 May 2022Around 29 million 4G Apple and Samsung smartphone owners in the UK could be entitled to a payout of up to £30 if a collective action case by Which? is successful - although there are no guarantees. It comes after the consumer group claimed inflated manufacturing costs were passed onto consumers
19 May 2022Boots and Co-op are the latest retailers to increase the price of their meal deals. Boots has upped costs from £3.39 to £3.59, and from £3.99 to £4.19 in its London shops, while Co-op's meal deal has jumped from £3.50 to £3.75.
Financial regulator to punish banks and building societies that don't protect people's access to cash19 May 2022Under the new 'Financial Services and Markets Bill' banks and building societies will have to ensure cash withdrawal and deposit facilities are available to customers in communities across the UK.
6 May 2022I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way.
3 May 2022Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016.
26 April 2022It's hard to believe the Money and Mental Health Policy Institute (MMHPI) charity is now six years old. As the chair of trustees, each year I write the foreword to its annual report – and today the 2021/22 report is out, so I thought I'd blog my formal chair's foreword here.
Martin Lewis: What happened to my pledge to give £10m to charity – 2022 update (spoiler: it's now £20m)11 April 2022Nearly a decade ago, in June 2012, MSE joined the MSM Group and I pledged £10m to go to charity. As that was a public pledge and I feel I've a duty of transparency, every year or two I bash out a blog report to explain where I'm up to, and who's got what money.
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