TSB

TSB's online banking systems are down again - after customers faced months of disruption earlier this year.

3 September 2018

TSB has crashed to the bottom of our banking customer service poll, with almost half of those who rated it describing its service as 'poor' over the last six months.

31 August 2018

TSB customers should urgently check their credit scores after the bank admitted there were delays updating the credit references following its major IT problems in April.

30 August 2018

New rules mean banks have to publish how likely their customers are to recommend them on service

15 August 2018

TSB lost only 900 more customers between April and June than it did between January and March

27 July 2018

Almost one million current account switches took place in the last 12 months

25 July 2018

Some TSB customers reported problems accessing their online banking and mobile app after another IT update

10 July 2018

Banks are being asked how well prepared they are for a cyber attack or TSB-style IT meltdown by the Bank of England

6 July 2018

Tens of thousands of TSB customers are still waiting for their complaints about the bank's IT meltdown to be addressed

28 June 2018

The FCA warned that 40% of calls were still being abandoned and fraud victims have not been repaid quickly enough

6 June 2018