MSE News


TSB cancels direct debits of customers who've switched away - and claims they've DIED

TSB has apologised after it apparently cancelled former customers' direct debits and told the firms they were dead

24 May 2018

Revealed: 300+ reports of TSB scams to fraud police

Action Fraud has had more than 300 reports of fake emails, texts and calls from fraudsters pretending to be from TSB

23 May 2018

'I lost £17,000 from my TSB account after fraudster's call'

A vet who was called by a fraudster pretending to be from TSB has told how she lost £17,000 in a matter of minutes

21 May 2018

Fraud alert as TSB customers see £1,000s taken from accounts

TSB customers have hit out at the bank after thousands of pounds taken from their bank accounts

17 May 2018

'I got £73 back': More TSB customers awarded compensation after online banking chaos

More success stories from TSB customers who've claimed compensation are trickling in

10 May 2018

40,000 complain over TSB meltdown - and bosses STILL can't say when it'll be fixed

TSB has admitted it's been deluged with 40,000 complaints from customers over the IT meltdown

2 May 2018

TSB standing orders bounce as online banking chaos continues

TSB customers are complaining that standing orders are bouncing back into their accounts

1 May 2018

TSB customers stopped from switching after it told banks to suspend transfers

TSB asked rival banks to 'hold'switching requests from its disgruntled customers on Friday

1 May 2018

Lloyds, Halifax and Bank of Scotland customers locked out of online accounts

Some Lloyds Bank and Halifax customers have complained of problems logging into their internet banking accounts today

30 April 2018

TSB starts paying out compensation for online banking outage

A TSB customer who complained to the bank just a couple of hours after its IT meltdown started has been given cash back

26 April 2018

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