Utilities phones

If you're still using a Plusnet Mobile Sim, you need to switch away as soon as possible – particularly if you want to keep the same phone number – as the provider is closing down this month.

If you took out a broadband, landline, mobile or TV plan with EE or Plusnet since 17 June 2022 but left your contract early and got charged exit fees, you may now be due a refund. Others who are still with EE and Plusnet may also be offered the chance to leave their contracts penalty-free. It comes after the firms failed to give 1.1 million customers key information about their contracts when they signed up.

Customers of the gas and electricity provider Extra Energy, which stopped trading last week, are being transferred to Scottish Power.

Tech giant Apple has just unveiled its new handset range, the iPhone 13, 13 Mini, 13 Pro and 13 Pro Max, while cutting the price of the now-older iPhone 12, 11 and SE. Buying a new iPhone is never MoneySaving and early adopters usually pay the most. We've got some tips on how to cut costs below.

Haggling is live and kicking in the UK, a new MoneySavingExpert.com poll reveals, with four out of five customers who give it a go successfully negotiating a better deal with some big-name firms in the TV, broadband, mobile, breakdown and insurance sectors.

Most broadband and home phone customers will be automatically compensated for loss of service, delayed installations or missed appointments, under an agreement struck between the biggest telecoms providers and the industry watchdog.