Utilities

More than a million households are to be paid a share of £10.4 million after energy regulator Ofgem found 18 gas and electricity suppliers overcharged customers when they switched. Refunds will be paid automatically with average payouts of £10.40, though you should contact your old supplier if you think you're affected but haven't received a payout. 

Big six energy firm Npower has closed down its app after hackers accessed customers' accounts, including partial bank details, MoneySavingExpert.com can reveal. If you used the app, you should make sure you're not using the same password on other accounts and be alert for suspicious bank account activity and phishing scams. 

Three and Vodafone customers will be hit with price hikes of up to 4.5% over the next few months, the telecoms providers have confirmed. But only those who are out of contract can cancel penalty-free. 

Around 2.3 million British Gas customers on standard tariffs will see gas and electricity bills jump by a typical £97/yr from April, after it announced it's raising prices by the maximum allowed under the new price cap. But most can beat the hikes and save £200/yr by switching to a cheaper deal. 

O2 has refunded 140,000 customers after they overpaid bills to the combined tune of £2.4 million. But if you think you're affected and haven't heard from O2 - get in touch. Here's what you need to know. 

Customers of gas and electricity provider Simplicity Energy – which stopped trading on 27 January – are being transferred to British Gas. We now know the full details of the tariff you'll be moved on to and we've analysed it below. 

Customers of gas and electricity provider Green Network Energy – which stopped trading on 27 January – are being transferred to EDF. We now know the full details of the tariffs you'll be moved on to and we've crunched the numbers below.

Millions of BT and EE broadband, home phone, mobile and TV customers will be hit with price hikes of up to 4.5% from 31 March - though the exact increase is based on when you signed up to your current deal. 

The cost of an annual standard colour TV licence will rise to £159 from 1 April 2021 – an increase of £1.50 on the current price of £157.50 a year.

MoneySavingExpert.com founder Martin Lewis has urged all households across the country to compare energy prices urgently. The warning comes as it’s been announced that bills will rise by a typical £96/year for most households in the UK from 1 April. But most can save £200+/yr by switching.