Regulator raps Ryanair, Virgin and others for being too slow on refunds – but says all UK airlines have now agreed to pay up
The aviation regulator has published a list of 18 airlines' performances during the coronavirus pandemic, with Ryanair and Virgin Atlantic rapped for being too slow to pay refunds
30 July 2020
Regulator to name and shame airlines over refunds – MSE survey shows Virgin and Ryanair likely to be among them
Aviation regulator the Civil Aviation Authority is this week expected to name and shame the airlines that have been the worst for refunds during the coronavirus pandemic. It comes after MSE presented the regulator with a dossier of 77,000 responses to our survey on travel refunds, which earlier this month found that Ryanair and Virgin Atlantic were the worst-rated major airlines
29 July 2020
Virgin Atlantic Reward+ credit card-holders to get £40 rebate
Virgin Atlantic Reward+ credit card customers are being paid rebates of £40 each – equivalent to 25% of their annual fee – due to the coronavirus pandemic
1 July 2020
Virgin to revamp loyalty scheme - you'll soon be able to earn Flying Club miles on all Virgin brands
Virgin has revealed a major overhaul of its Flying Club loyalty scheme which it says will make it easier to earn reward flights and upgrades.
23 August 2018
Virgin Atlantic launches two credit cards - but how do they compare to BA cards?
Virgin Atlantic has relaunched two airline cards allowing customers to earn a free flight upgrade or companion ticket
4 April 2018
Airlines to be investigated over charging for allocated seats
Almost a fifth of airline passengers were separated from the rest of their group as they didn't pay extra, the CAA found
5 February 2018
Hurricane Irma travel disruption - your rights
Travel to and from the Caribbean and Florida has been severely disrupted – here's what you need to know
8 September 2017
Monarch ditches credit card booking fees
Three weeks after Virgin Atlantic ended its 1.5% charge on flights, Monarch says it will scrap its 3% fee
9 December 2016
Travelling to a country with the Zika virus? Your refund and rebooking rights
If you've booked a trip to a country where Zika is rife and are pregnant you should be able to rearrange or get a refund
26 May 2016
Train delay compensation shake-up is, er... delayed (but at least you'll get a cheque instead of vouchers)
Most passengers claiming compensation for train delays should now automatically be given a cheque instead of vouchers
5 April 2016
22 September 2021
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27 September 2021Martin Lewis has AGAIN warned the Government against possible retrospective changes to the terms and conditions of existing student loan contracts. In a new video, the MoneySavingExpert.com founder responds to reports of a possible shake-up to student loans, which could see the earnings threshold you start repaying at cut, costing many £400/yr more.
27 September 2021Energy suppliers Avro Energy and Green have become the latest firms to cease trading, affecting more than 800,000 households. If you're with either firm, your energy supply will continue and credit balances are protected. But DON'T switch now – sit tight and wait until your new supplier has contacted you.
British Gas, E.on and Scottish Power open Warm Home Discount schemes for this winter - how to apply and get £140 off your energy bill27 September 2021Households on a low income and in receipt of certain benefits may be able to get £140 off their energy bill this winter under the Warm Home Discount scheme. It comes as major suppliers, including British Gas, E.on and Scottish Power, have reopened their schemes for 2021/22.
27 September 2021If you're worried about work during the coronavirus crisis, this guide looks at your rights if you're self employed, including what help's there for limited company directors.
27 September 2021The coronavirus outbreak is causing major travel disruption around the globe
21 September 2021There are more myths and misunderstandings about student finance than any other subject. So in this blog is my updated 2021/22 version of the must knows, with links to far more info.
14 September 2021Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
16 August 2021
Clever ways to calculate your finances