Regulator raps Ryanair, Virgin and others for being too slow on refunds – but says all UK airlines have now agreed to pay up
The aviation regulator has published a list of 18 airlines' performances during the coronavirus pandemic, with Ryanair and Virgin Atlantic rapped for being too slow to pay refunds
30 July 2020
Regulator to name and shame airlines over refunds – MSE survey shows Virgin and Ryanair likely to be among them
Aviation regulator the Civil Aviation Authority is this week expected to name and shame the airlines that have been the worst for refunds during the coronavirus pandemic. It comes after MSE presented the regulator with a dossier of 77,000 responses to our survey on travel refunds, which earlier this month found that Ryanair and Virgin Atlantic were the worst-rated major airlines
29 July 2020
Virgin Atlantic Reward+ credit card-holders to get £40 rebate
Virgin Atlantic Reward+ credit card customers are being paid rebates of £40 each – equivalent to 25% of their annual fee – due to the coronavirus pandemic
1 July 2020
Virgin to revamp loyalty scheme - you'll soon be able to earn Flying Club miles on all Virgin brands
Virgin has revealed a major overhaul of its Flying Club loyalty scheme which it says will make it easier to earn reward flights and upgrades.
23 August 2018
Virgin Atlantic launches two credit cards - but how do they compare to BA cards?
Virgin Atlantic has relaunched two airline cards allowing customers to earn a free flight upgrade or companion ticket
4 April 2018
Airlines to be investigated over charging for allocated seats
Almost a fifth of airline passengers were separated from the rest of their group as they didn't pay extra, the CAA found
5 February 2018
Hurricane Irma travel disruption - your rights
Travel to and from the Caribbean and Florida has been severely disrupted – here's what you need to know
8 September 2017
Monarch ditches credit card booking fees
Three weeks after Virgin Atlantic ended its 1.5% charge on flights, Monarch says it will scrap its 3% fee
9 December 2016
Travelling to a country with the Zika virus? Your refund and rebooking rights
If you've booked a trip to a country where Zika is rife and are pregnant you should be able to rearrange or get a refund
26 May 2016
Train delay compensation shake-up is, er... delayed (but at least you'll get a cheque instead of vouchers)
Most passengers claiming compensation for train delays should now automatically be given a cheque instead of vouchers
5 April 2016
20 October 2021
Martin's mortgage heads-up
'Can you lock in cheaply now to save £1,000s?'
Urgent. Shift debt to 27mths 0%
Breakdown cover for TWO £54/yr
Beware Klarna's new 'pay now' service
You may lose vital protections
17 Netflix hacks
Watch Squid Games etc for less
Martin's scam ads broadside
'It's a ludicrous plan'
Ciate £148 of nail polish for £35
Via Advent calendar code
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24 October 2021The coronavirus outbreak is causing major travel disruption around the globe
23 October 2021The Government has announced a £65million package for local councils to help private tenants who are struggling with rent arrears due to the pandemic. Renters will be encouraged to contact their local councils to see if they are eligible.
Sainsbury's new Nectar offer 'discriminates against the elderly and the vulnerable', says 75-year-old shopper22 October 2021A Nectar card holder MSE reader was left disappointed to see that Sainsbury's latest feature to get discounts using the SmartShop app was not available to those who can only shop online or through Click & Collect. He felt this discriminated against those customers, particularly ones who cannot shop in store for health reasons.
Fully vaccinated travellers to England and Wales can save £20 using day two lateral flows tests that will shortly replace PCR tests22 October 2021The Government has today released its approved list of private testing providers that will offer day two lateral flow tests for fully vaccinated travellers to England and Wales. Travellers will be able to save £20 using lateral flow tests compared to pricier PCRs.
22 October 2021MoneySavingExpert.com founder Martin Lewis has reaffirmed his message to consumers to sit tight and avoid switching to a new fixed-price energy deal as more gas and electricity providers go bust. On his weekly The Martin Lewis Money Show on ITV he warned people to "do nothing".
21 September 2021There are more myths and misunderstandings about student finance than any other subject. So in this blog is my updated 2021/22 version of the must knows, with links to far more info.
14 September 2021Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
12 October 2021
7 October 2021
Clever ways to calculate your finances