Welsh Water to give all customers £10 bill credit after misreporting leakage volumes – here's what you need to know
Welsh Water (Dŵr Cymru) will give £10 in bill credit to each of its 1.4 million home and business customers this year, after an internal review found it had misreported the volume of water it lost to leaks between 2020 and 2022.
26 May 2023
Water bills to rise by £31/year in England and Wales – but there are still ways you can cut costs
The average annual water bill in England and Wales is set to rise by around £31 a year (7.5%) from April, industry body Water UK has announced today.
2 February 2023
Struggling with your water bill? You could get up to 90% off from your supplier – here's how to check if you're eligible
If you're struggling, we've rounded up what each supplier has to offer and how to check if you're eligible and apply.
21 November 2022
Water firms upping direct debits of metered customers due to increased lockdown use – check NOW if you're overpaying
Households with water meters should check their bills as many firms are upping direct debits due to higher use during lockdown. And with usage over the next year likely to drop for many as restrictions ease, you could end up paying a lot more than you need to unless you take action.
25 May 2021
Water firms in U-turn over marketing letters that use 'scare tactics'
Water firms have been forced to review their communications and in one case even cancel a mass mail-out after a backlash from customers
2 July 2019
Southern Water to give customers a share of £123 million over 'shocking' failures
Southern Water is to pay £123 million back to customers following an investigation by regulator Ofwat
25 June 2019
Average water bill to rise by £8 – see how yours will change
The average water and sewerage bill in England and Wales is set to rise by £8 to £415 a year from 1 April
20 February 2019
Three water companies scolded for poor customer service by watchdog
Three water companies have been told by the Consumer Council for Water to improve customer service following a high number of complaints
20 September 2018
United Utilities calls off hosepipe ban
United Utilities has called off its planned hosepipe ban, which was due to affect millions of customers
2 August 2018
United Utilities announces hosepipe ban - here's what it means for you
North west of England water supplier United Utilities has announced that a hosepipe ban will start on Sunday 5 August
17 July 2018
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25 September 2023E.on Next's 'Pledge' tariff could be an easy way to cut your bills over the next year, according to MoneySavingExpert.com founder Martin Lewis.
25 September 2023You've got just days left to stock up on first-class stamps before prices rise by 14%. From 2 October, the cost of a first-class stamp will be hiked to £1.25 – but if you buy stamps at their current price this week, you'll still be able to use them later.
25 September 2023Your refund and shopping rights as budget homeware retailer Wilko falls into administration.
23 September 2023Energy standing charges unfairly penalise households on lower incomes and those looking to cut their usage, a cross-party group of MPs have said in a new report published today.
22 September 2023You should open a fixed savings rate NOW in case rates are cut, MoneySavingExpert.com founder Martin Lewis has warned.
12 September 2023
11 September 2023Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
4 September 2023The 2023 academic year is about to start, and it'll see the biggest shake-up to student finance in England for a decade. The changes are both subtle and massive. On the surface they look like a tweak, in practice they will increase the eventual cost of going to university by over 50% for many typical graduates.
21 August 2023
Clever ways to calculate your finances