Virgin Media tells customers to change passwords after hacking risk exposed
More than 800,000 Virgin Media customers are being told to change their passwords
23 June 2017
Brexit letter to PM: Consumers must be protected, say MSE, Which? and Citizens Advice
The Prime Minister has been urged not to let consumer rights 'fall by the wayside' during negotiations
28 March 2017
British Airways cabin crew to strike after rejecting pay offer – your disruption and cancellation rights
Some British Airways staff will strike for 48 hours from Tuesday 10 January amid an increasingly bitter pay dispute
4 January 2017
Regulator rejects call to make banks refund transfer scam victims
The Payment Systems Regulator has rejected calls from Which? to make banks refund the victims of 'transfer fraud'
16 December 2016
'Super-complaint' submitted to regulator over protection for victims of bank transfer scams
Which? is demanding banks do more to help customers who've lost money after being tricked into making a bank transfer
23 September 2016
'Super-complaint' launched over train delay payouts
Which? submits 'super-complaint' to the rail regulator demanding it takes action to make train delay claims easier
21 December 2015
Reclaim PPI now, or if you've ever been rejected, try again
Be prepared for news any day that the regulator is sadly putting a time bar on PPI reclaiming - don't delay
30 September 2015
MSE and Which? plea with FCA not to add PPI deadline
MoneySavingExpert.com and Which? have sent a letter to the financial regulator over concerns of a PPI claim time bar
14 August 2015
MoneySavingExpert.com and Which? team up for PPI help leaflet
MoneySavingExpert.com and Which? have teamed up to help consumers reject unfair PPI redress offers from banks
16 May 2014
Theatre and concert ticket sites agree to show fees upfront
Theatre and concert-goers buying tickets from seven popular online sellers will see delivery and booking fees upfront
29 January 2014
Beat April price hikes
Martin's 11 must-do NOWs
Superfast fibre '£18/month'
Broadband hikes are coming
15GB data Sim for '£5/month'
Or '£9/month' for 100GB
Tesco Clubcard triple-up axed
3 months left to max gains
FREE £50 investment
'Got a Power of Attorney?'
'It's probably more important than a will'
Important Budget briefing
Including Martin's video summary
Read the full email
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Ovo launches one-year fixed tariff – but is it worth switching to?24 March 2023Almost every household has been charged the same price for their energy over the last year under the Energy Price Cap (EPC) and the Energy Price Guarantee (EPG), with no cheaper fixed deals to switch to. That has now changed, with Ovo launching a one-year fix for existing customers that undercuts the EPG level of £2,500 a year.
BT customers 'forced into overdrafts' after duplicate payment error - here's what you need to know24 March 2023BT customers have complained that they've been forced into overdrafts after payments were wrongly taken twice this month. The telecommunications giant said it will refund any duplicate payments taken automatically.
Martin Lewis: Four urgent ways you may be due £1,000s in tax back – if you're married, had a PPI payout, wear a work uniform or even just pay tax23 March 2023If you're married or in a civil partnership, have ever had a PPI payout, wear a uniform to work or pay any income tax, you could be due £100s or even £1,000s in tax back – but you'll need to check urgently.
Bank of England increases base rate to 4.25% – what the rise means for your mortgage and savings23 March 2023The Bank of England has increased the base rate from 4% to 4.25%. This rate is used by the central bank to charge other banks and lenders when they borrow money – and so it influences what borrowers pay and what savers earn.
Martin Lewis: Is it time to ban unnecessary Christmas presents?5 December 2022Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
Martin Lewis: The one thing everyone aged over 66 needs to know29 November 2022It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills.
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