'Unpredictable' broadband and mobile price hikes should be banned, say Which? and Citizens Advice
Broadband and mobile firms should be banned from hitting their customers with unpredictable mid-contract price hikes, consumer group Which? and charity Citizens Advice have said.
29 November 2023
Martin Lewis: 'Dear Government, don't be yankers' – MSE, Citizens Advice and Which? renew calls for buy now, pay later regulation
Citizens Advice, MoneySavingExpert and Which? have teamed up again to renew calls for the Government to urgently protect buy now, pay later users.
20 November 2023
Virgin Media tells customers to change passwords after hacking risk exposed
More than 800,000 Virgin Media customers are being told to change their passwords
23 June 2017
Brexit letter to PM: Consumers must be protected, say MSE, Which? and Citizens Advice
The Prime Minister has been urged not to let consumer rights 'fall by the wayside' during negotiations
28 March 2017
British Airways cabin crew to strike after rejecting pay offer – your disruption and cancellation rights
Some British Airways staff will strike for 48 hours from Tuesday 10 January amid an increasingly bitter pay dispute
4 January 2017
Regulator rejects call to make banks refund transfer scam victims
The Payment Systems Regulator has rejected calls from Which? to make banks refund the victims of 'transfer fraud'
16 December 2016
'Super-complaint' submitted to regulator over protection for victims of bank transfer scams
Which? is demanding banks do more to help customers who've lost money after being tricked into making a bank transfer
23 September 2016
'Super-complaint' launched over train delay payouts
Which? submits 'super-complaint' to the rail regulator demanding it takes action to make train delay claims easier
21 December 2015
Reclaim PPI now, or if you've ever been rejected, try again
Be prepared for news any day that the regulator is sadly putting a time bar on PPI reclaiming - don't delay
30 September 2015
MSE and Which? plea with FCA not to add PPI deadline
MoneySavingExpert.com and Which? have sent a letter to the financial regulator over concerns of a PPI claim time bar
14 August 2015
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8 December 2023Around 2,000 Think Money customers have been locked out of their accounts after the current account provider relaunched its app.
7 December 2023The annual cost of a standard colour TV licence will rise to £169.50 from 1 April 2024 – an increase of £10.50 on the current price of £159 a year – the Department for Culture, Media and Sport has announced.
Morses Club borrower? It's launched a new redress scheme for mis-sold loans – here's what it means for you7 December 2023Borrowers with mis-selling claims against Morses Club likely won't now get the full amount they're owed, after the High Court approved a new scheme put forward by the firm to limit payouts and set a time restriction on claims.
5 December 2023It’s possible to earn 8% interest on your savings – more than four times what many earn – and gain an extra £200 on top. MoneySavingExpert.com founder Martin Lewis explains how.
5 December 2023Expats who bank with Barclays face having their UK accounts closed following a "strategic review" by the bank, leaving some customers worried about the alternatives available to them. .
8 December 2023
4 December 2023It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills.
Martin Lewis: Energy bill credit – how much is too much? Stop the rip-off and get back £100s, by understanding the monthly direct debit energy cycle…28 November 2023Martin Lewis dissects how much energy bill credit is too much, and when it's best to ask for it back
7 December 2023
5 December 2023
22 November 2023
Clever ways to calculate your finances