Virgin Media tells customers to change passwords after hacking risk exposed
More than 800,000 Virgin Media customers are being told to change their passwords
23 June 2017
Brexit letter to PM: Consumers must be protected, say MSE, Which? and Citizens Advice
The Prime Minister has been urged not to let consumer rights 'fall by the wayside' during negotiations
28 March 2017
British Airways cabin crew to strike after rejecting pay offer – your disruption and cancellation rights
Some British Airways staff will strike for 48 hours from Tuesday 10 January amid an increasingly bitter pay dispute
4 January 2017
Regulator rejects call to make banks refund transfer scam victims
The Payment Systems Regulator has rejected calls from Which? to make banks refund the victims of 'transfer fraud'
16 December 2016
'Super-complaint' submitted to regulator over protection for victims of bank transfer scams
Which? is demanding banks do more to help customers who've lost money after being tricked into making a bank transfer
23 September 2016
'Super-complaint' launched over train delay payouts
Which? submits 'super-complaint' to the rail regulator demanding it takes action to make train delay claims easier
21 December 2015
Reclaim PPI now, or if you've ever been rejected, try again
Be prepared for news any day that the regulator is sadly putting a time bar on PPI reclaiming - don't delay
30 September 2015
MSE and Which? plea with FCA not to add PPI deadline
MoneySavingExpert.com and Which? have sent a letter to the financial regulator over concerns of a PPI claim time bar
14 August 2015
MoneySavingExpert.com and Which? team up for PPI help leaflet
MoneySavingExpert.com and Which? have teamed up to help consumers reject unfair PPI redress offers from banks
16 May 2014
Theatre and concert ticket sites agree to show fees upfront
Theatre and concert-goers buying tickets from seven popular online sellers will see delivery and booking fees upfront
29 January 2014
21 July 2021
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26 July 2021Tesco Bank has announced it will close all existing current accounts on 30 November, with around 213,000 customers affected.
Mortgage prisoner review launched amid concerns even MORE homeowners could be trapped on expensive rates26 July 2021More homeowners than previously thought could be trapped on expensive mortgage rates and unable to switch, the Financial Conduct Authority (FCA) has admitted.
Plans for bailiffs to be self-regulated revealed but Martin Lewis warns compulsory regulation that all firms must follow is needed26 July 2021Plans for bailiffs in England and Wales to be self-regulated have been put forward by the Centre for Social Justice in a bid to better protect people in debt. But Martin Lewis, founder of MoneySavingExpert.com, warns that the industry-funded body doesn't go far enough, saying that every bailiff firm needs to be "tightly and independently" regulated.
Energy price cap could be extended beyond 2023 and households given personalised switching advice under new Government plans23 July 2021The energy price cap, which limits how much suppliers can charge households on poor value standard variable tariffs (SVTs), could be extended beyond 2023, while households on those tariffs will be given personalised switching advice, under new plans announced by the Government today.
Is your bank's customer service a pleasant or peasant experience? See how your bank fared in our latest poll23 July 2021Challenger bank Starling has taken the crown in our latest banking customer service poll, with digital rival Monzo coming a close second and former champion First Direct knocked into third place.
Martin Lewis: Why you shouldn't worry too much about your credit score – it’s not actually a real thing14 June 2021When it comes to finances, numbers are key – whether it's what you earn, your credit card balance or the interest rate on your mortgage, small changes can add up to a big difference. Yet there's one number you shouldn't pay too much attention to – your credit score.
22 July 2021
12 July 2021
Clever ways to calculate your finances