MoneySavingExpert News


Virgin Media tells customers to change passwords after hacking risk exposed

More than 800,000 Virgin Media customers are being told to change their passwords

23 June 2017

Brexit letter to PM: Consumers must be protected, say MSE, Which? and Citizens Advice

The Prime Minister has been urged not to let consumer rights 'fall by the wayside' during negotiations

28 March 2017

British Airways cabin crew to strike after rejecting pay offer – your disruption and cancellation rights

Some British Airways staff will strike for 48 hours from Tuesday 10 January amid an increasingly bitter pay dispute

4 January 2017

Regulator rejects call to make banks refund transfer scam victims

The Payment Systems Regulator has rejected calls from Which? to make banks refund the victims of 'transfer fraud'

16 December 2016

'Super-complaint' submitted to regulator over protection for victims of bank transfer scams

Which? is demanding banks do more to help customers who've lost money after being tricked into making a bank transfer

23 September 2016

'Super-complaint' launched over train delay payouts

Which? submits 'super-complaint' to the rail regulator demanding it takes action to make train delay claims easier

21 December 2015

Reclaim PPI now, or if you've ever been rejected, try again

Be prepared for news any day that the regulator is sadly putting a time bar on PPI reclaiming - don't delay

30 September 2015

MSE and Which? plea with FCA not to add PPI deadline and Which? have sent a letter to the financial regulator over concerns of a PPI claim time bar

14 August 2015 and Which? team up for PPI help leaflet and Which? have teamed up to help consumers reject unfair PPI redress offers from banks

16 May 2014

Theatre and concert ticket sites agree to show fees upfront

Theatre and concert-goers buying tickets from seven popular online sellers will see delivery and booking fees upfront

29 January 2014