Virgin Media tells customers to change passwords after hacking risk exposed
More than 800,000 Virgin Media customers are being told to change their passwords
23 June 2017
Brexit letter to PM: Consumers must be protected, say MSE, Which? and Citizens Advice
The Prime Minister has been urged not to let consumer rights 'fall by the wayside' during negotiations
28 March 2017
British Airways cabin crew to strike after rejecting pay offer – your disruption and cancellation rights
Some British Airways staff will strike for 48 hours from Tuesday 10 January amid an increasingly bitter pay dispute
4 January 2017
Regulator rejects call to make banks refund transfer scam victims
The Payment Systems Regulator has rejected calls from Which? to make banks refund the victims of 'transfer fraud'
16 December 2016
'Super-complaint' submitted to regulator over protection for victims of bank transfer scams
Which? is demanding banks do more to help customers who've lost money after being tricked into making a bank transfer
23 September 2016
'Super-complaint' launched over train delay payouts
Which? submits 'super-complaint' to the rail regulator demanding it takes action to make train delay claims easier
21 December 2015
Reclaim PPI now, or if you've ever been rejected, try again
Be prepared for news any day that the regulator is sadly putting a time bar on PPI reclaiming - don't delay
30 September 2015
MSE and Which? plea with FCA not to add PPI deadline
MoneySavingExpert.com and Which? have sent a letter to the financial regulator over concerns of a PPI claim time bar
14 August 2015
MoneySavingExpert.com and Which? team up for PPI help leaflet
MoneySavingExpert.com and Which? have teamed up to help consumers reject unfair PPI redress offers from banks
16 May 2014
Theatre and concert ticket sites agree to show fees upfront
Theatre and concert-goers buying tickets from seven popular online sellers will see delivery and booking fees upfront
29 January 2014
18 May 2022
12 ways to save only do with apps
Free chocs, 1.5% savings and more
Martin: 'Aged around 45 to 70?'
'You may be able to turn £800 into £5,500+'
New. Top way to spend abroad
Unbeatable exchange rates and cashback
10% off discount 'best-before' store
Eg, 23p Pepsi , £4,50 for 1kg Lindt
Cheaper energy deals kiboshed
Martin not exactly impressed
Lloyds' free £125 bank bribe
But others pay more
Debt cost-cutting masterclass
Mortgages, cards, overdrafts, loans...
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23 May 2022Three's £2 a day roaming charges come into effect from today (23 May) for holidaymakers who wish to use their normal monthly allowance in Europe. The change will effect new and upgrading pay monthly and Sim-only customers.
£17 million of unspent Tesco Clubcard vouchers will expire this month, but there’s a trick to extend them – here’s how20 May 2022Some £17 million worth of unused Tesco Clubcard vouchers are set to expire at the end of the month. Use your vouchers now if you can but if not, there is a trick to extend them online. We explain how it works below.
Millions of 4G smartphone owners may be due up to £30 payout after claims handset prices were inflated20 May 2022Around 29 million 4G Apple and Samsung smartphone owners in the UK could be entitled to a payout of up to £30 if a collective action case by Which? is successful - although there are no guarantees. It comes after the consumer group claimed inflated manufacturing costs were passed onto consumers
19 May 2022Boots and Co-op are the latest retailers to increase the price of their meal deals. Boots has upped costs from £3.39 to £3.59, and from £3.99 to £4.19 in its London shops, while Co-op's meal deal has jumped from £3.50 to £3.75.
Financial regulator to punish banks and building societies that don't protect people's access to cash19 May 2022Under the new 'Financial Services and Markets Bill' banks and building societies will have to ensure cash withdrawal and deposit facilities are available to customers in communities across the UK.
6 May 2022I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way.
3 May 2022Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016.
26 April 2022It's hard to believe the Money and Mental Health Policy Institute (MMHPI) charity is now six years old. As the chair of trustees, each year I write the foreword to its annual report – and today the 2021/22 report is out, so I thought I'd blog my formal chair's foreword here.
Martin Lewis: What happened to my pledge to give £10m to charity – 2022 update (spoiler: it's now £20m)11 April 2022Nearly a decade ago, in June 2012, MSE joined the MSM Group and I pledged £10m to go to charity. As that was a public pledge and I feel I've a duty of transparency, every year or two I bash out a blog report to explain where I'm up to, and who's got what money.
Clever ways to calculate your finances