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A consumer group has submitted a 'super-complaint' to the rail regulator demanding it takes action to make claiming for train delays easier, after its research found most passengers aren't informed of their rights after a delay and just a third end up making a claim.
21 December 2015
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MoneySavingExpert.com and Which? have submitted a joint letter to the financial regulator expressing "serious concern" at media reports it's considering introducing a time bar on PPI complaints.
14 August 2015
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MoneySavingExpert.com and Which? have teamed up to help consumers understand their payment protection insurance (PPI) redress offers from banks.
16 May 2014
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Theatre and concert-goers buying tickets from seven popular online sellers will soon see delivery and booking fees displayed upfront, following a crackdown on the industry.
29 January 2014
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A new campaign is challenging fees that can add over a third extra to the cost of live music, comedy and theatre tickets.
17 December 2013
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Lloyds Banking Group is being investigated by the Financial Conduct Authority (FCA) over the way it handles complaints over payment protection insurance mis-selling.
1 August 2013
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Shoppers could soon find it easier to compare food prices in-store after three of the UK's biggest supermarkets pledged to improve labelling to make prices and special offers easier to understand.
31 July 2013
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Big six energy supplier EDF is backing calls to introduce a single unit price for gas and electricity – but it won't bring in the measure on its own.
15 June 2013
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Consumer group Which? wants to see energy firms introduce a single price for gas and electricity to make tariffs clearer and simpler for consumers.
23 April 2013

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