How good is your mobile network's service & coverage?

How good is your mobile network's service & coverage?

We want to find out how each provider rates both for service (how they treat you) and coverage (how strong the signal is when you need it).

In truth there are only four main networks providing signals, the rest use these but under their own brand (see our mobile networks guide for who piggybacks who). Yet vote for the firm that provides your mobile phone bill, as signal can differ.

Please vote for your current provider based on customer service AND coverage over the last year.

Results

Asda Mobile (108 votes)
GREAT customer service, GREAT coverage 34 votes (31%)
GREAT customer service, OK coverage 18 votes (17%)
GREAT customer service, POOR coverage 8 votes (7%)
OK customer service, GREAT coverage 7 votes (6%)
OK customer service, OK coverage 19 votes (18%)
OK customer service, POOR coverage 14 votes (13%)
POOR customer service, GREAT coverage 1 votes (1%)
POOR customer service, OK coverage 3 votes (3%)
POOR customer service, POOR coverage 4 votes (4%)
BT Mobile (203 votes)
GREAT customer service, GREAT coverage 49 votes (24%)
GREAT customer service, OK coverage 23 votes (11%)
GREAT customer service, POOR coverage 3 votes (1%)
OK customer service, GREAT coverage 25 votes (12%)
OK customer service, OK coverage 34 votes (17%)
OK customer service, POOR coverage 42 votes (21%)
POOR customer service, GREAT coverage 5 votes (2%)
POOR customer service, OK coverage 6 votes (3%)
POOR customer service, POOR coverage 16 votes (8%)
Co-operative Mobile (12 votes)
GREAT customer service, GREAT coverage 1 votes (8%)
GREAT customer service, OK coverage 3 votes (25%)
GREAT customer service, POOR coverage 2 votes (17%)
OK customer service, GREAT coverage 1 votes (8%)
OK customer service, OK coverage 4 votes (33%)
OK customer service, POOR coverage 0 votes (0%)
POOR customer service, GREAT coverage 1 votes (8%)
POOR customer service, OK coverage 0 votes (0%)
POOR customer service, POOR coverage 0 votes (0%)
EE (including Orange and T-Mobile) (1358 votes)
GREAT customer service, GREAT coverage 167 votes (12%)
GREAT customer service, OK coverage 94 votes (7%)
GREAT customer service, POOR coverage 47 votes (3%)
OK customer service, GREAT coverage 225 votes (17%)
OK customer service, OK coverage 277 votes (20%)
OK customer service, POOR coverage 288 votes (21%)
POOR customer service, GREAT coverage 47 votes (3%)
POOR customer service, OK coverage 86 votes (6%)
POOR customer service, POOR coverage 127 votes (9%)
Giffgaff (561 votes)
GREAT customer service, GREAT coverage 215 votes (38%)
GREAT customer service, OK coverage 134 votes (24%)
GREAT customer service, POOR coverage 36 votes (6%)
OK customer service, GREAT coverage 47 votes (8%)
OK customer service, OK coverage 75 votes (13%)
OK customer service, POOR coverage 34 votes (6%)
POOR customer service, GREAT coverage 7 votes (1%)
POOR customer service, OK coverage 6 votes (1%)
POOR customer service, POOR coverage 7 votes (1%)
iD Mobile (100 votes)
GREAT customer service, GREAT coverage 16 votes (16%)
GREAT customer service, OK coverage 16 votes (16%)
GREAT customer service, POOR coverage 7 votes (7%)
OK customer service, GREAT coverage 11 votes (11%)
OK customer service, OK coverage 17 votes (17%)
OK customer service, POOR coverage 20 votes (20%)
POOR customer service, GREAT coverage 2 votes (2%)
POOR customer service, OK coverage 3 votes (3%)
POOR customer service, POOR coverage 8 votes (8%)
Life Mobile (47 votes)
GREAT customer service, GREAT coverage 13 votes (28%)
GREAT customer service, OK coverage 12 votes (26%)
GREAT customer service, POOR coverage 6 votes (13%)
OK customer service, GREAT coverage 5 votes (11%)
OK customer service, OK coverage 7 votes (15%)
OK customer service, POOR coverage 3 votes (6%)
POOR customer service, GREAT coverage 0 votes (0%)
POOR customer service, OK coverage 0 votes (0%)
POOR customer service, POOR coverage 1 votes (2%)
O2 (1014 votes)
GREAT customer service, GREAT coverage 193 votes (19%)
GREAT customer service, OK coverage 116 votes (11%)
GREAT customer service, POOR coverage 58 votes (6%)
OK customer service, GREAT coverage 102 votes (10%)
OK customer service, OK coverage 196 votes (19%)
OK customer service, POOR coverage 237 votes (23%)
POOR customer service, GREAT coverage 13 votes (1%)
POOR customer service, OK coverage 32 votes (3%)
POOR customer service, POOR coverage 67 votes (7%)
PG Mobile (formerly Shebang) (4 votes)
GREAT customer service, GREAT coverage 1 votes (25%)
GREAT customer service, OK coverage 1 votes (25%)
GREAT customer service, POOR coverage 0 votes (0%)
OK customer service, GREAT coverage 0 votes (0%)
OK customer service, OK coverage 1 votes (25%)
OK customer service, POOR coverage 1 votes (25%)
POOR customer service, GREAT coverage 0 votes (0%)
POOR customer service, OK coverage 0 votes (0%)
POOR customer service, POOR coverage 0 votes (0%)
Post Office (not avail from 8 Aug) (17 votes)
GREAT customer service, GREAT coverage 7 votes (41%)
GREAT customer service, OK coverage 3 votes (18%)
GREAT customer service, POOR coverage 1 votes (6%)
OK customer service, GREAT coverage 2 votes (12%)
OK customer service, OK coverage 2 votes (12%)
OK customer service, POOR coverage 2 votes (12%)
POOR customer service, GREAT coverage 0 votes (0%)
POOR customer service, OK coverage 0 votes (0%)
POOR customer service, POOR coverage 0 votes (0%)
TalkMobile (193 votes)
GREAT customer service, GREAT coverage 36 votes (19%)
GREAT customer service, OK coverage 18 votes (9%)
GREAT customer service, POOR coverage 3 votes (2%)
OK customer service, GREAT coverage 22 votes (11%)
OK customer service, OK coverage 41 votes (21%)
OK customer service, POOR coverage 35 votes (18%)
POOR customer service, GREAT coverage 8 votes (4%)
POOR customer service, OK coverage 9 votes (5%)
POOR customer service, POOR coverage 21 votes (11%)
Tesco Mobile (783 votes)
GREAT customer service, GREAT coverage 317 votes (40%)
GREAT customer service, OK coverage 144 votes (18%)
GREAT customer service, POOR coverage 59 votes (8%)
OK customer service, GREAT coverage 60 votes (8%)
OK customer service, OK coverage 97 votes (12%)
OK customer service, POOR coverage 80 votes (10%)
POOR customer service, GREAT coverage 5 votes (1%)
POOR customer service, OK coverage 9 votes (1%)
POOR customer service, POOR coverage 12 votes (2%)
Three (1010 votes)
GREAT customer service, GREAT coverage 170 votes (17%)
GREAT customer service, OK coverage 158 votes (16%)
GREAT customer service, POOR coverage 51 votes (5%)
OK customer service, GREAT coverage 119 votes (12%)
OK customer service, OK coverage 218 votes (22%)
OK customer service, POOR coverage 183 votes (18%)
POOR customer service, GREAT coverage 20 votes (2%)
POOR customer service, OK coverage 37 votes (4%)
POOR customer service, POOR coverage 54 votes (5%)
Virgin Mobile (454 votes)
GREAT customer service, GREAT coverage 99 votes (22%)
GREAT customer service, OK coverage 77 votes (17%)
GREAT customer service, POOR coverage 23 votes (5%)
OK customer service, GREAT coverage 38 votes (8%)
OK customer service, OK coverage 94 votes (21%)
OK customer service, POOR coverage 79 votes (17%)
POOR customer service, GREAT coverage 3 votes (1%)
POOR customer service, OK coverage 22 votes (5%)
POOR customer service, POOR coverage 19 votes (4%)
Vodafone (1253 votes)
GREAT customer service, GREAT coverage 197 votes (16%)
GREAT customer service, OK coverage 59 votes (5%)
GREAT customer service, POOR coverage 19 votes (2%)
OK customer service, GREAT coverage 96 votes (8%)
OK customer service, OK coverage 175 votes (14%)
OK customer service, POOR coverage 218 votes (17%)
POOR customer service, GREAT coverage 81 votes (6%)
POOR customer service, OK coverage 209 votes (17%)
POOR customer service, POOR coverage 199 votes (16%)
Other (84 votes)
GREAT customer service, GREAT coverage 16 votes (19%)
GREAT customer service, OK coverage 10 votes (12%)
GREAT customer service, POOR coverage 3 votes (4%)
OK customer service, GREAT coverage 7 votes (8%)
OK customer service, OK coverage 10 votes (12%)
OK customer service, POOR coverage 10 votes (12%)
POOR customer service, GREAT coverage 4 votes (5%)
POOR customer service, OK coverage 6 votes (7%)
POOR customer service, POOR coverage 18 votes (21%)

                   7,201 votes received.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.