Emily White

Senior News & Investigations Reporter

Emily has over six years of experience in journalism, starting her career as a local news reporter in 2018 before joining MSE in May 2021. She has tackled a range of critical topics at MSE, including consumer rights, energy, debt, and financial regulation.

Some of Emily's biggest stories include Ryanair's barring of customers who received Covid refunds, the shutdown of tax rebate firm Tax Credits Ltd for forgery, and discrepancies in the Warm Home Discount scheme. These stories have been covered by some of the UK's biggest newspaper outlets, including the Daily Mirror, the Daily Express, The Sun and The Guardian.

Emily has earned several award wins and nominations, including winning the Rising Star of the Year Award at the Headline Money Awards in 2023 and being shortlisted for the Wincott Foundation's Personal Finance Journalist of the Year Award alongside MSE founder Martin Lewis. In 2022, she also won an MHP's 30Under30 Young Journalist Award in the Personal Finance category.

Outside of journalism, Emily is passionate about writing plays and short fiction, and enjoys hiking, running, and reading.

Latest from Emily White

Struggling British Gas customers with prepayment meters will receive a £250 free credit to help with bills. The energy company would not tell us specifically who would be getting the payment but said it will identify those in need and make the payment without the need to apply.

18 January 2023

London bus and Tube fares to jump by the biggest amount in a decade

Londoners who use the Tube and bus will have to pay more from 5 March, London mayor Sadiq Khan has announced today. Single Tube fares will rise by 30p in Zone 1 and by between 10p and 30p across the rest of the Underground network. Single bus fares will rise by 10p.

18 January 2023

Martin Lewis explains how falling wholesale energy prices affect your bills

Wholesale energy rates have dropped rapidly in recent months and there are many myths about what it means and what it doesn't flying around social media. In the latest episode of ITV's The Martin Lewis Money Show Live, MSE's founder Martin Lewis explains what's really going to happen to bills – below is the crucial six-minute explainer.

11 January 2023

You now have until 31 July 2023 to use 1st and 2nd class stamps without barcodes

You've now got less than six months to use any non-barcoded everyday stamps – those with the Queen's profile on – before they become worthless. Alternatively, you can swap them for barcoded versions for free through the Royal Mail scheme. We take you through what you need to know below.

11 January 2023

If you shop in Asda you'll now need to input your mobile number into its 'Rewards' app to continue using it as the supermarket has increased its security. The move comes after many of Asda's loyalty scheme users complained that cash saved in the app had disappeared, and in some cases had been spent in stores miles away from their homes.

10 January 2023

More than one million people in England missed out on savings of around £40 in the 12 months leading up to this April because they didn't buy a prescriptions 'season ticket'. That's according to data from our Freedom of Information request. Here's what you need to know and how you can cut your medical costs.

3 January 2023

Furniture retailer Made.com has gone into administration after failing to find a buyer to secure its future. Here's what the collapse means for your refund and return rights.

30 December 2022

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Major energy suppliers STILL have millions of pounds worth in grants – in some cases worth thousands – available to support households experiencing financial difficulties. So check now if you're eligible to claim.

29 December 2022

We've the latest on the testing and self-isolation rules for travellers visiting popular destinations abroad, plus full refund and insurance rights for overseas and UK travel.

21 December 2022

The Bank of England has increased the base rate from 3% to 3.5%. This rate is used by the central bank to charge other banks and lenders when they borrow money – and so it influences what borrowers pay and what savers earn.

20 December 2022

As the festive period draws nearer, we've searched the aisles and crunched the numbers to find the cheapest supermarket for your Christmas dinner – with Aldi coming out on top.

9 December 2022

If you're a Joules shopper, we've rounded-up your refund and shopping rights below as the retailer has fallen into administration. Joules has appointed Interpath Advisory to handle the process, though it is continuing to remain open and to trade, albeit on revised terms, while a buyer is sought.

6 December 2022

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Some claiming Personal Independence Payments (PIP) say they have yet to receive their money for this month, leaving many struggling for cash ahead of Christmas. The disability payments were due to be paid on Monday (5 December).

6 December 2022

If you're planning to order your Christmas food shop online, we've rounded-up when the major supermarkets will let you book a delivery slot - Asda, Ocado, Sainsbury's, Tesco and Waitrose are among those taking bookings from some shoppers but be quick - as slots are going fast.

6 December 2022

An increasing number of Asda loyalty scheme users have complained that cash saved in their 'Asda Rewards' app has disappeared, and in some cases been spent in stores miles away from their homes. Asda says there hasn't been a data breach, but it's worth checking your balance and ensuring you use different passwords for online accounts. Here's what you need to know.

1 December 2022

Over half a million low income families who use an 'NHS Healthy Start' prepaid card will receive a weekly £2 top-up coupon to spend on fruit and veg if they use their card at a Sainsbury's checkout from 12 October until 11 April 2023.

29 November 2022