Emily White

Senior News & Investigations Reporter

Emily has over six years of experience in journalism, starting her career as a local news reporter in 2018 before joining MSE in May 2021. She has tackled a range of critical topics at MSE, including consumer rights, energy, debt, and financial regulation.

Some of Emily's biggest stories include Ryanair's barring of customers who received Covid refunds, the shutdown of tax rebate firm Tax Credits Ltd for forgery, and discrepancies in the Warm Home Discount scheme. These stories have been covered by some of the UK's biggest newspaper outlets, including the Daily Mirror, the Daily Express, The Sun and The Guardian.

Emily has earned several award wins and nominations, including winning the Rising Star of the Year Award at the Headline Money Awards in 2023 and being shortlisted for the Wincott Foundation's Personal Finance Journalist of the Year Award alongside MSE founder Martin Lewis. In 2022, she also won an MHP's 30Under30 Young Journalist Award in the Personal Finance category.

Outside of journalism, Emily is passionate about writing plays and short fiction, and enjoys hiking, running, and reading.

Latest from Emily White

hero-homepage-apple-iphone-13-mobile-phone-smartphone.png

Plusnet Mobile is closing down in the "coming months", which means all of its customers need to switch provider if they want to keep using their handsets – particularly if they want the same phone number.

22 May 2023

If you need to claim a tax refund for work-related expenses, make sure you claim directly through Gov.uk and avoid using tax rebate firms that'll pocket some of your cash. His Majesty's Revenue and Customs (HMRC) has revealed that seven in 10 people who claimed work-related expenses for the 2021/2022 tax year did so via an agent, missing out on receiving the full amount they could have got back.

21 May 2023

Private renters in England will be able to take complaints to a new ombudsman under plans outlined in a new Bill introduced to Parliament today. MoneySavingExpert.com founder Martin Lewis said the change has been "long-needed" though renters won't be able to benefit from it just yet.

16 May 2023

The Bank of England has increased the base rate from 4.25% to 4.5% taking it to its highest level since 2008. This rate is used by the central bank to charge other banks and lenders when they borrow money – and so it influences what borrowers pay and what savers earn.

14 May 2023

If you're a student starting university in England this September, there are three MAJOR changes to student finance you need to know about. MoneySavingExpert.com founder Martin Lewis explains what's happening in his latest 'Wallet Wednesday' on ITV's Good Morning Britain.

8 May 2023

Social media users will be able to report scams with just one-click under new measures announced by the Government today. Banks will also be allowed to delay payments they believe to be suspicious, while cold calls on all financial products will be banned as part of a host of new measures designed to help tackle fraud.

1 May 2023

New measures designed to protect taxpayers against "unscrupulous tactics" used by some third-party tax rebate firms have been announced by HMRC. It follows an investigation by MoneySavingExpert.com (MSE) into one third-party tax rebate firm that was alleged to have submitted claims using forged signatures, without consent.

26 April 2023

NHS dental treatment costs in England have risen by around 8.5% this week. It means the cost of a routine check-up has increased from £23.80 to £25.80, while more complex treatments, such as crowns, will now cost £306.80 (up from £282.80). Here's what you need to know.

24 April 2023

British Airways passengers who accepted vouchers for Covid-19 disrupted flights or holidays now have until September 2024 to use them, as the airline has extended their validity again for a further 12 months. Below we've got all you need to know about the extension.

20 April 2023

hero-homepage-energy-gas-electricity-prepaid-prepay-key-meter.jpg

Energy suppliers have been permanently banned from fitting prepayment meters into the homes of over-85s and those with chronic illnesses under a new code of practice. Firms also need to prove they meet the industry regulator's new code before restarting forced installations, plus they must now visit each home they plan to install meters into in advance.

17 April 2023

An investigation by the BBC appears to have uncovered the people behind a plague of scam adverts featuring MoneySavingExpert.com (MSE) founder Martin Lewis, as well as others. The BBC says many of the ads are run by a single global network of scammers, while nearly a third of UK victims told the BBC they were lured in because the ads featured Martin.

17 April 2023

Sainsbury's shoppers with a Nectar card can now get discounts on around 300 items in store and online with the supermarket's new 'Nectar Prices' scheme. Pricing's been cut by between 15% and 60% on items in the scheme, so if you're planning to buy these items at Sainsbury's anyway, then scanning your Nectar card (or getting one if you don't already have one) is a no-brainer. See how the discounts stack up below.

10 April 2023

Many British Gas smart meter customers say they are still unable to track their energy usage, with some complaining they've been unable to check consumption regularly on the firm's app, website and in-house display for over a year. So if you're looking to monitor and cut your usage, you'll need to do this manually by taking meter readings yourself.

5 April 2023

People going through the menopause in England can now access cheaper HRT prescriptions as of Saturday 1 April with a new 'season ticket'. This could save hundreds of thousands of people £100s in prescription charges each year, according to the Government. Here's what you need to know.

4 April 2023

Tesco is making five major changes over the coming three months, which include changing the number of Clubcard points you earn at it forecourts from one point per £2 to one point per two litres of fuel from 14 June. Other changes will impact the Clubcard rewards scheme, online grocery shoppers, users of the supermarket's app, and Tesco Mobile customers. We've got all you need to know below.

2 April 2023

More than 1,000 Passport Office workers across the UK will walk out from today (3 April) through to 5 May as part of strike action over pay, pensions, redundancy terms and job security. Below we explain your travel and compensation rights if your passport application or renewal is delayed.

2 April 2023