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Switching Broadband Provider

Compare cheap broadband deals in your area

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Hyperoptic Hyperoptic
Ends 4 Mar

New broadband customers only
B'band customer service: no Score

Part of the Ofcom automatic compensation scheme

158 Mb

Average Speed

Usage details

24 month

Contract

£0.00

Setup costs

'£22.00'

Effective monthly cost

£22.00 Monthly cost

158 Mb

Average Speed

Usage details

24 month

Contract

'£22.00'

Effective monthly cost

£0.00

Setup costs

£22.00 Monthly cost

Sky Sky
Ends 11.59pm Thu 7 Mar

New broadband customers only
B'band customer service: 5.8 (OK)

Part of the Ofcom automatic compensation scheme

145 Mb

Average Speed

Usage details

18 month

Contract

No calls included

Call costs

£0.00

Setup costs

'£24.39'

Effective monthly cost

£28.00 Monthly cost

(Prices may change during contract)

145 Mb

Average Speed

Usage details

18 month

Contract

No calls included

Call costs

'£24.39'

Effective monthly cost

£0.00

Setup costs

£28.00 Monthly cost

£65 Voucher

Important! You will be sent instructions on how to choose your Gift Card up to 120 days after your purchase. You will have 90 days to claim your Gift Card by sending it to your email or mobile phone.

Sky Sky
Ends 11.59pm Thu 7 Mar

New broadband customers only
B'band customer service: 5.8 (OK)

Part of the Ofcom automatic compensation scheme

100 Mb

Average Speed

Usage details

18 month

Contract

No calls included

Call costs

£0.00

Setup costs

'£26.39'

Effective monthly cost

£30.00 Monthly cost

(Prices may change during contract)

100 Mb

Average Speed

Usage details

18 month

Contract

No calls included

Call costs

'£26.39'

Effective monthly cost

£0.00

Setup costs

£30.00 Monthly cost

£65 Voucher

Important! You will be sent instructions on how to choose your Gift Card up to 120 days after your purchase. You will have 90 days to claim your Gift Card by sending it to your email or mobile phone.

Shell Energy Broadband Shell Energy Broadband
Ends 11.59pm Sun 17 Mar

B'band customer service: 3.9 (Poor)

Not part of the Ofcom automatic compensation scheme

67 Mb

Average Speed

Usage details

18 month

Contract

No calls included

Call costs

£10.55

Setup costs

'£26.80'

Effective monthly cost

£28.99 Monthly cost

(Prices may change during contract)

67 Mb

Average Speed

Usage details

18 month

Contract

No calls included

Call costs

'£26.80'

Effective monthly cost

£10.55

Setup costs

£28.99 Monthly cost

£50 Voucher

Important! You'll be sent instructions by email on how to select your voucher 120 days after your service activates. You'll then have 90 days to claim it.

Octopus Energy has bought Shell Energy UK More info
Onestream Onestream
Ends 4 Mar

New broadband customers only
B'band customer service: no Score

Not part of the Ofcom automatic compensation scheme

67 Mb

Average Speed

Usage details

12 month

Contract

£4.95

Setup costs

'£21.91'

Effective monthly cost

£21.50 Monthly cost

(Prices may change during contract)

67 Mb

Average Speed

Usage details

12 month

Contract

'£21.91'

Effective monthly cost

£4.95

Setup costs

£21.50 Monthly cost

Virgin Media Virgin Media
Ends 11.59pm Thu 7 Mar

New broadband customers only
B'band customer service: 5.0 (OK)

Part of the Ofcom automatic compensation scheme

132 Mb

Average Speed

Usage details

18 month

Contract

£0.00

Setup costs

'£22.06'

Effective monthly cost

£26.50 Monthly cost

(Prices may change during contract)

132 Mb

Average Speed

Usage details

18 month

Contract

'£22.06'

Effective monthly cost

£0.00

Setup costs

£26.50 Monthly cost

£80 Bill Credit - which you must claim

Important! Your bill credit will automatically be applied to your account upon purchase.

NOW Broadband NOW Broadband
Ends 4 Mar

New broadband customers only
B'band customer service: 5.9 (OK)

Part of the Ofcom automatic compensation scheme

63 Mb

Average Speed

Usage details

12 month

Contract

No calls included

Call costs

£10.00

Setup costs

'£23.83'

Effective monthly cost

£23.00 Monthly cost

(Prices may change during contract)

63 Mb

Average Speed

Usage details

12 month

Contract

No calls included

Call costs

'£23.83'

Effective monthly cost

£10.00

Setup costs

£23.00 Monthly cost

Vodafone Vodafone
Ends 11.59pm Mon 4 Mar

New broadband customers only
B'band customer service: 6.1 (Good)

Part of the Ofcom automatic compensation scheme

102 Mb

Average Speed

Usage details

24 month

Contract

No calls included

Call costs

£0.00

Setup costs

'£24.63'

Effective monthly cost

£29.00 Monthly cost

(Prices may change during contract)

102 Mb

Average Speed

Usage details

24 month

Contract

No calls included

Call costs

'£24.63'

Effective monthly cost

£0.00

Setup costs

£29.00 Monthly cost

£105 Voucher

Important! You will receive your voucher claim email 120 days after your activation date. You will then have 90 days to claim it.

Onestream Onestream
Ends 4 Mar

New broadband customers only
B'band customer service: no Score

Not part of the Ofcom automatic compensation scheme

62 Mb

Average Speed

Usage details

12 month

Contract

£14.95

Setup costs

'£22.75'

Effective monthly cost

£21.50 Monthly cost

(Prices may change during contract)

62 Mb

Average Speed

Usage details

12 month

Contract

'£22.75'

Effective monthly cost

£14.95

Setup costs

£21.50 Monthly cost

Plusnet Plusnet
Ends 4 Mar

New broadband customers only
B'band customer service: 7.7 (Good)

Part of the Ofcom automatic compensation scheme

500 Mb

Average Speed

Usage details

24 month

Contract

£0.00

Setup costs

'£40.99'

Effective monthly cost

£40.99 Monthly cost

(Prices may change during contract)

500 Mb

Average Speed

Usage details

24 month

Contract

'£40.99'

Effective monthly cost

£0.00

Setup costs

£40.99 Monthly cost

BT BT
Ends 11.59pm Thu 14 Mar

New broadband customers only
B'band customer service: 6.6 (Good)

Part of the Ofcom automatic compensation scheme

67 Mb

Average Speed

Usage details

24 month

Contract

£0.00

Setup costs

'£28.91'

Effective monthly cost

£30.99 Monthly cost

(Prices may change during contract)

67 Mb

Average Speed

Usage details

24 month

Contract

'£28.91'

Effective monthly cost

£0.00

Setup costs

£30.99 Monthly cost

£50 BT Reward Card

Important! Once your service is active, you've got 3 months to claim your gift card by visiting bt.com/manage/bt-reward-card. It will arrive within 45 days. Follow activation instructions.

Shell Energy Broadband Shell Energy Broadband
Ends 11.59pm Sun 17 Mar

B'band customer service: 3.9 (Poor)

Not part of the Ofcom automatic compensation scheme

38 Mb

Average Speed

Usage details

18 month

Contract

No calls included

Call costs

£10.55

Setup costs

'£22.80'

Effective monthly cost

£24.99 Monthly cost

(Prices may change during contract)

38 Mb

Average Speed

Usage details

18 month

Contract

No calls included

Call costs

'£22.80'

Effective monthly cost

£10.55

Setup costs

£24.99 Monthly cost

£50 voucher

Important! You'll be sent instructions by email on how to select your £50 voucher 120 days after your service activates. You'll then have 90 days to claim it.

Octopus Energy has bought Shell Energy UK More info

Compare deals

How to switch broadband provider

Switching broadband provider may seem like a daunting task, but it's actually quite straightforward and could result in faster speeds, better service and could save you money. First, you'll want to compare deals using our Broadband comparison. Once you've found a deal that suits your needs and budget, you can submit an application via the new provider's site and you shouldn't need to tell your current provider you're leaving. 

Do make sure you're out of contract, or close to the end of your current contract when deciding to leave as leaving within your contract term could result in hefty termination fees. 

What happens when you switch to a new deal?

When you switch to a new broadband deal, you'll typically receive a new router from your provider and an activation date for when your new service will go live.

On activation day, depending on the provider, there could also be a short period of downtime while the switch takes place, but you'll usually be back online within a couple of hours. Once online, you'll need to set this up and connect all your devices to your new network.

How often should I change broadband providers?

If you're currently locked into a contract with your provider, you can't usually leave without paying an early termination fee, which can be expensive. But if you're out-of-contract, you're free to switch, without penalty so it's likely you could save by switching providers.

How long does it take?

The length of time it takes to switch broadband provider can vary depending on the provider and your specific circumstances. In most cases, the switch should take around two weeks to complete, although it could take longer if there are any issues or complications.

You'll usually be given an activation date and on this day, you may experience a short period of downtime while the switch takes place, but you should be back online fairly quickly.

It's important to note that you shouldn't cancel your current broadband service or direct debit until the switch is complete, as this could lead to a gap in service and delays in issuing you refund if you're due one. Overall, the switch should be a relatively quick and easy process, and your new provider should be able to provide you with a specific timeline for the switch.

What are the benefits to switching?

Switching broadband provider can result in lower costs, better speeds and improved customer service. By switching to a new provider, you may be able to take advantage of introductory deals, which could save you money over the long term. Alternatively, if it's been some time since you last switched, it's likely you'll be able to benefit from faster download and upload speeds, which can be particularly beneficial if you work from home or frequently stream videos or play games online.

Overall, switching providers regularly can be a great way to save money and improve your internet experience. 

Can I switch mid-contract?

It is possible to switch broadband providers mid-contract, but you may have to pay hefty early termination fees. These fees can vary but they usually take into account how long is left on your current contract, so it's important to check these with your current provider before making any decisions. 

Our top need-to-knows

1

Who we do and don't compare

This tool looks at 23 of the biggest providers, including the giants of BT, Sky and Virgin. Plus special deals we've found or blagged that we think are top picks. Yet there are also many small providers we can't list - which occasionally have cheap deals - so it's always worth checking direct with any local provider you know of. Let us know if you find a top deal we've missed and see which providers this tool covers.

2

Switching can save you £100s

Many get a cheap promo deal for broadband, line rent and/or TV, and stick with it when it ends, usually paying £100s/year more than they started with. Don't let it be you - compare now and see if you could save

3

Fast advertised speeds don't mean faster broadband

Providers only have to advertise the average speed received by at least 50% of customers between 8pm and 10pm. Your actual speed can depend on a host of factors - see the full checklist of tips in Broadband Speed Boosting.

4

Consider your need for speed

If it's just you and the dog, you're likely to be fine with standard speeds averaging around 11Mb. If you share a house, or you use the web for movie downloads, streaming or gaming, you may want to opt for faster speeds in excess of 30Mb.

5

Beware of mid-contract switching costs

Usually you'll pay for the rest of the contract plus termination fees. If your provider increases prices mid-contract and didn't warn you before you signed up, you can switch penalty-free within 30 days of notification of the price hike.

FAQs

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You shouldn't notice any difference and the link will never negatively impact the product. Plus the editorial line (the things we write) is NEVER impacted by these links. We aim to look at all available products. If it isn't possible to get an affiliate link for the top deal, it is still included in exactly the same way, just with a non-paying link. For more details, read How This Site Is Financed.

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