Tesco Clubcard voucher exchange to relaunch: Full details

The supermarket's exchange scheme, which runs until 2 July, enables customers to swap multiples of £5 vouchers for £10 tokens to spend in some departments.

MoneySavingExpert.com analyses the offer below (also see our Tesco Clubcard guide for more, including how to reclaim lost points).

What are Clubcard vouchers?

Shoppers who hold the Tesco loyalty card get one point for every £1 spent either in-store or online at the supermarket. Points can also be earned at other selected retailers.

Each point is worth 1p to spend at Tesco. These are sent as Clubcard vouchers every three months (as long as you have at least 150 points).

Importantly, customers can still spend their vouchers in the usual way with non-Tesco retailers, where they can get up to four times the value by exchanging them for Clubcard Rewards, if they don't want to participate in the separate exchange scheme.

This may provide better value in many cases, so check before buying (also see our Tesco Clubcard guide to help you make the decision).

What vouchers can I double in value?

Only Clubcard vouchers in £5 multiples can be exchanged – but these can be made of smaller vouchers, for example two £2.50 vouchers. It means £5 worth of vouchers will become a £10 exchange token.

If the total in vouchers is not a multiple of five, you will get the rounded down version exchanged, and the rest credited back to your Clubcard account in points and carried over to your next statement.

So if you have a £7 voucher, you can convert £5 of that into a £10 exchange token and the remaining £2 will be credited back to your account in points.

There's no limit on the number of Clubcard vouchers that can be exchanged and no limit on the amount in tokens that can be redeemed until the deadline.

Where can I make the exchange?

The exchange can be made in all Tesco superstores Extras and Metros. Exchanges can also be made online, though you'll need a printer. You can't make an exchange in Tesco Express branches.

What can I use exchange tokens on?

Before exchanging in-store, identify the department you want to spend the voucher in. The voucher will then only be valid for that section. If you're exchanging online, you don't need to select the department first – you can spend in any department in the exchange.

Exchange tokens cannot be exchanged back into points, into a token for another department, or into cash.

These departments will accept vouchers both online and in-store, barring Opticians, where exchange vouchers can only be spent in-store.

• Garden, garden furniture and BBQs

• Bikes, camping and outdoor sports

• Toys

• Clothing

• Cameras, sat nav and audio

• Baby and toddler

• Cook and dine (pots, pans, etc; not food)

• Opticians

Exclusions apply, so check online before exchanging.

Where can I spend exchange tokens?

Tokens can be spent in any Tesco superstore, Extra store and Metro store where the item you want exists, as well as online at Tesco.

You can't exchange or use a token in an Express store. But if you buy online, you can collect your purchase from selected Express stores with Click and Collect desks.

Can I get change from the exchange tokens?

No. The cost of the products purchased must equal or exceed the value of the exchange tokens. This means you can't use a £10 token to buy an £8 item, even if you accept you'll lose £2.

Can I buy something worth more than I have in exchange tokens?

Yes. You can pay the difference yourself.

What if I buy something and want to return it?

Items purchased with an exchange token can only be exchanged for goods in the same department.

If you want a refund, you will get the value of the initial Clubcard value NOT the doubled-up value of the exchange token.

Is there a deadline?

Clubcard vouchers can only be converted to exchange tokens from 9am on Monday until 11.59pm on 2 July. Exchange tokens will then be redeemable until 11 July.