Online shopping

New rules to protect over 10 million shoppers who use buy now, pay later (BNPL) services are on the way to becoming law. However, MoneySavingExpert.com (MSE) founder Martin Lewis, who has long-campaigned for BNPL regulation, is urging people to remain wary until the law changes take force.

Fake reviews and 'drip pricing' – where you're shown an initial price for a product, but more fees are later added – have now been banned. The competition regulator's powers have also been beefed up in a bid to better protect consumers.

If you're hoping to bag a bargain on Christmas presents, you might be better off buying on Black Friday rather than waiting for last-minute pre-Christmas sales. It comes as new MoneySavingExpert.com research reveals that over two-thirds of 50 popular items were cheaper on Black Friday in 2023 compared to in the lead-up to Christmas.

New rules to protect the millions of shoppers who use Buy Now, Pay Later (BNPL) services have been put forward by the Government today (Thursday 17 October). However, MoneySavingExpert.com (MSE) and its founder Martin Lewis, who have long-campaigned for BNPL regulation, have cautioned users to "be very wary" until the rules take force in 2026.

Furniture retailer Made.com has gone into administration after failing to find a buyer to secure its future. Here's what the collapse means for your refund and return rights.

If you've got Christmas gifts to stock up on, you might be best buying on Black Friday rather than planning a last-minute dash around the shops. New MoneySavingExpert.com research has found that, last year, the prices of more than half of the 50 popular items we checked were cheaper on Black Friday compared to on 23 December.

From 1 September, shoppers using Laybuy's buy now, pay later (BNPL) services will have their repayment data shared with the UK's biggest credit reference agency, Experian. 

Today (22 August) is the last day for John Lewis & Partners shoppers to benefit from the retailer's 'Never Knowingly Undersold' price promise before it is scrapped. The pledge is coming to an end after almost 100 years.

Online retailer Boohoo has introduced a £1.99 returns fee, which means shoppers will now be charged to send back unwanted items. 

Amazon is being investigated by the Competition and Markets Authority (CMA) over concerns it is deliberately restricting competition between sellers on its platform, which may mean shoppers are getting a worse deal.