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Online shopping

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New rules to protect the millions of shoppers who use Buy Now, Pay Later (BNPL) services have been put forward by the Government today (Thursday 17 October). However, MoneySavingExpert.com (MSE) and its founder Martin Lewis, who have long-campaigned for BNPL regulation, have cautioned users to "be very wary" until the rules take force in 2026.
17 October 2024
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Furniture retailer Made.com has gone into administration after failing to find a buyer to secure its future. Here's what the collapse means for your refund and return rights.
30 December 2022
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If you've got Christmas gifts to stock up on, you might be best buying on Black Friday rather than planning a last-minute dash around the shops. New MoneySavingExpert.com research has found that, last year, the prices of more than half of the 50 popular items we checked were cheaper on Black Friday compared to on 23 December.
15 November 2022
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From 1 September, shoppers using Laybuy's buy now, pay later (BNPL) services will have their repayment data shared with the UK's biggest credit reference agency, Experian. 
31 August 2022
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Today (22 August) is the last day for John Lewis & Partners shoppers to benefit from the retailer's 'Never Knowingly Undersold' price promise before it is scrapped. The pledge is coming to an end after almost 100 years.
22 August 2022
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Online retailer Boohoo has introduced a £1.99 returns fee, which means shoppers will now be charged to send back unwanted items. 
14 July 2022
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Amazon is being investigated by the Competition and Markets Authority (CMA) over concerns it is deliberately restricting competition between sellers on its platform, which may mean shoppers are getting a worse deal.
6 July 2022
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Almost two thirds (61%) of MoneySavers do most of their shopping online, compared with just over a quarter (27%) who prefer to shop in store (and the rest said they didn't have a preference), a new MoneySavingExpert.com poll has found. 
9 June 2022
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Online fashion retailer Missguided has fallen into administration but will still continue to trade until a complete sale of the business is completed. Here's what it means for your refund and return rights.
1 June 2022
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John Lewis has partnered with rental clothing brand The Little Loop to this week launch a subscription rental service for children's clothes. Shoppers will pay a monthly, quarterly or six-month fee to borrow between six and 14 items a month for babies and children up to the age of 12. This won't be money saving for everyone, but we explain everything you need to know below.
27 May 2022

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