2013

One in four investors are not receiving good enough advice from their bank, a mystery shopping review by the Financial Services Authority shows.

Santander has shaken off the unwanted tag of being the worst bank for customer service, replaced by Bank of Scotland and Halifax. What's more, Santander's 123 current account in isolation now ranks as one of the best, in a poll of 9,500 MoneySavingExpert.com users.

MoneySavingExpert.com is today warning O2 mobile users to beware making calls to financial service firms, or revealing any other private details, as you could be overheard due to a crossed lines glitch.

Bills for long-term public and private care in old age are to be capped at £75,000 in England, in a £1 billion move to be funded by dragging more people into the inheritance tax net.

Inflation rose to 3.3% last month, largely due to rising alcohol prices, the Office of National Statistics (ONS) announced today.

London bus passengers with both an Oyster card and a contactless credit or debit card should check their wallets to ensure the wrong plastic isn't charged, which could result in commuters paying extra.

EDF had the most complaints of the big six energy companies at the end of last year, according to figures demanded by regulator Ofgem.

60,000 savers face higher charges after a child trust fund (CTF) manager announced a new annual fee.

Mortgage rates have hit a new low for those with a large deposit, but some of the eye-catching deals come with huge fees for borrowers to beware of.

Households in England will be able to spread their council tax payments over the full tax year, rather than over 10 months as now, from April.