MSE News

Sainsbury's Energy to close and switch customers to British Gas

Sainsbury's Energy has stopped taking on new customers and announced that existing customers will have their accounts switched to British Gas in April.

Sainsbury’s Energy operates under its own brand, but it's actually a white-label of British Gas - in other words it was the same company but using a different name. used to highlight switching to Sainsbury's Energy as a trick to get British Gas service at far cheaper prices - until 2016 this was a popular loophole with many MoneySavers. But in recent years, Sainsbury's Energy tariffs haven't been as competitive.

Check now if you can switch and save £100s on your gas and electricity with our Cheap Energy Club

How are Sainsbury's Energy customers affected?

If you're a Sainsbury's Energy customer at the moment, nothing will change for now - and don't worry, there'll be no interruption to your gas or electricity supply. 

In April, your contract will automatically move to British Gas. However your account number, tariff and payments will all stay the same. 

If you have an online account, you’ll still be able to access your account and documents through the Sainsbury's Energy website for now. In time, this will move to the British Gas website - British Gas will contact you to confirm the exact switch-over date. 

Any outstanding debt or credit will move to your new British Gas account.

Sainsbury's Energy says you should keep taking meter readings as normal for now. If you have a smart meter, readings will continue to be taken automatically. 

See the Sainsbury's Energy website for a full set of FAQs

Can I leave my tariff penalty-free?

As your tariff will remain the same when your account's moved to British Gas, the usual rules about exit fees apply. So if you're on a standard tariff, you can leave penalty-free at any time. 

If you're on a fixed tariff, you'll need to check the terms and conditions to see if there are any exit fees - these vary depending on your tariff but can be around £30-£40 per fuel. However remember you can leave any fix penalty-free if you're in the last 49 days of the tariff.

Sainsbury's Energy says you can also leave your tariff penalty-free if you switch to another British Gas tariff - or if you move address. 

Check if you can save £100s by switching

You can use our free Cheap Energy Club to do a full market comparison and see if you can save by switching to another supplier.

If you want to look for another British Gas tariff - either because you'd face exit fees to switch supplier, or just because you really want to stay with British Gas - you can use our supplier filter to look only at British Gas tariffs. 

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