MSE News

April

Revealed: Tesco to offer Clubcard holders big discounts on groceries and more in May

Tesco is to give Clubcard holders whopping discounts of up to 50% on selected items in-store and online as part of a major new promotion next month to celebrate the supermarket giant's 100th birthday, MoneySavingExpert.com can reveal

2 May 2019

Got an NS&I savings certificate? You'll earn less if you renew from today

Holders of National Savings & Investments savings certificates will see a drop in earnings if they let them renew from tomorrow

1 May 2019

Energy customers to get automatic compensation for switching issues

Energy customers will be given automatic compensation for late credit refunds and for being switched to a new firm by mistake, under new rules – but a key measure to tackle late final bills has been put on ice

30 April 2019

Santander launches voice recognition security checks

Santander is to let customers use voice recognition technology to prove their identities

30 April 2019

EHIC renewals drop 23% in the Brexit run-up – even though travellers DO still need one

The number of people with a valid European Health Insurance Card has dropped by more than 450,000 since last year, with renewals plummeting in the first quarter of 2019 as the UK prepares to leave the EU, MoneySavingExpert.com can reveal

29 April 2019

200,000 Lloyds, Halifax and Bank of Scotland customers to get payouts after admin blunder

Around 200,000 Lloyds, Halifax and Bank of Scotland customers are owed payments of £30 each on average, due to administrative errors dating back to 2012 which may have led to them not switching to better products

26 April 2019

Giffgaff increases pay-as-you-go prices – but boosts allowances too

Mobile operator Giffgaff is increasing the price of its two cheapest pay-as-you-go bundles, known as goodybags, while increasing the number of calls they include.

26 April 2019

Debenhams falls into administration – your rights

Debenhams has fallen into administration, and its lenders have taken control of the company

26 April 2019

Monzo launches a premium account – but is it any good?

App-only bank Monzo has launched a premium service – but is it any good?

25 April 2019

Sainsbury's-Asda merger blocked by the competition watchdog

The competition watchdog has blocked Sainsbury's proposed merger with Asda on the grounds that it would result in "increased prices" and a "poorer shopping experience" for UK shoppers

25 April 2019

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'My hamster ate my post': HMRC reveals most bizarre tax return excuses as deadline looms

17 January 2020

HM Revenue & Customs has released the most "weird and wonderful" excuses it's received from taxpayers who have failed to get their self-assessment tax return in on time – with bizarre explanations such as 'I was up a mountain in Wales'
Nationwide double-charges hundreds of customers for credit card repayments

16 January 2020

Hundreds of Nationwide customers have had their monthly credit card repayment taken twice, with one family overcharged by up to £2,500, MoneySavingExpert.com can reveal
Many private parking firms to spare drivers hefty fines for number-plate errors

16 January 2020

Motorists who enter the wrong number-plate details when paying for private parking tickets will in many cases no longer be 'fined' the full amount
Got a Hotpoint or Indesit washing machine? Your rights as 100,000s of machines are recalled

16 January 2020

Whirlpool is preparing to issue a product recall of up to 519,000 Hotpoint and Indesit washing machines found to pose a fire safety risk – here are your rights if your machine's affected
Ovo completes purchase of SSE – what it means for customers

15 January 2020

In a major shake-up of the energy market, challenger firm Ovo has finalised the purchase of SSE – if you're an SSE customer, here's what it means for you.