MoneySavingExpert.com homepage
Cutting your costs, fighting your corner
Founder, Martin Lewis · Editor-in-Chief, Marcus Herbert
Search bar closed.
MSE News

Dozens of TSB branches to cut opening hours to two or three days a week

hero-reclaim-tsb-problems.jpg
Callum Mason
Callum Mason
News Reporter
24 April 2019

Scores of TSB branches will be open for fewer hours from July this year – with dozens set to open for just two or three days a week.

Seven branches will also close in the next six months, with one branch in Liverpool closing on Friday, five closing in July, and a further two shutting in September.

If your local branch is closing, TSB – like many banks – has an agreement with the Post Office, meaning customers are able to use local Post Office branches to check their balance, make cash withdrawals and make cash and cheque deposits.

See our Best Bank Accounts guide for how to switch and bag incentives such as free cash if you're unhappy with your bank.

Which branches are closing or reducing their hours?

Seven branches are closing and a further 94 will be open for less hours.

For a full list of where changes are happening, and the details of these changes, see the Our Branch Programme page on the TSB website.

You can do most of your banking at the post office

Most major high street banks, including TSB, allow you to make many transactions in Post Office branches, so if your local TSB isn't open and a Post Office branch is nearby, this may be useful to you.

If you can get to a Post Office, you can:

  • Check your balance.

  • Make a cash withdrawal.

  • Make cash and cheque deposits.

However, when paying in a cheque, note that the money will typically take a day longer to arrive in your account than it would if deposited at a bank branch.

You also won't be able to access other services usually offered in bank branches, such as setting up standing orders or getting advice.

If you need to use these services and can't access your TSB branch, check its online or telephone services.

See our Little-known ways to bank at the post office blog for more information.

What does TSB say?

A TSB spokesperson said: "Customers are changing the way they interact with us, and over the past few years we have seen the usage of branches continue to fall, with many customers increasingly using alternative TSB branches, online, mobile or telephone banking to access TSB banking services.

"These changes mean that we have taken the difficult decision to close some branches that are no longer commercially viable. We are also reducing the opening hours of a further 94 branches to keep them commercially viable.

"Our branch partners are working with our customers to support them as we make these changes and there will be no job losses."

MSE Forum

Dozens of TSB branches to cut opening hours to two or three days a week

Forum image
MSE Email icon 3 December 2024

For all the latest deals, guides and loopholes simply sign up today - it’s spam free!

The truth about credit scores
Martin's need-knows
Compare+ Home Insurance
New MSE tool
Christmas consumer rights
12 must-knows
5.18% easy-access savings
Up to £20,000
50p photocard delivered
From Card Factory
Christmas light running costs
We've crunched the numbers
Coupons: 'Free' £2 crisps
Plus £2 off pizza
Tools and calculators

Clever ways to calculate your finances

Find your odds of getting top cards
Find your odds for getting a cheap loan
Compare broadband, phone & TV deals
Compares thousands of mortgages
Eight calcs to help you work out the cost
We ensure you’re on the cheapest tariff