June 2019

Shell Energy is set to refund and compensate around 9,000 customers after it was found to have overcharged on tariffs protected by energy regulator Ofgem's price cap.

Update 5pm Fri 23 August: The British Airline Pilots' Association (BALPA) has now announced its members will strike on 9, 10 and 27 September. British Airways says it's likely many customers won't be able to travel, although flights on BA CityFlyer, SUN-AIR and Comair aren't affected. BA says affected passengers due to travel on cancelled flights will be offered refunds and re-bookings. It says it will try to avoid industrial action and protect customers' travel plans. We'll be following this story closely - in the meantime, much of the info below from when we first covered the possibility of strikes back in June still applies. Thousands of British Airways pilots are to be balloted for strike action in a dispute over pay – and could end up striking as early as August. It's unclear what disruption this could cause, but if it does go ahead here's what you need to know.

The UK is set to be hit by a heatwave this week, with temperatures due to top 35°C. Whether you want to enjoy it outdoors or simply keep cool, we've dug out the top MoneySaving ways to survive the sizzle.

Eight major airports across the UK have upped the cost of dropping off passengers over the last year, a MoneySavingExpert investigation reveals – and one now charges a whopping £5 for a 10-minute drop-off. But at most airports it's possible to beat the fees and drop off for free if you know where to go – we've full airport-by-airport help below.

Mobile phone customers will be able to 'text-to-switch' providers from today – meaning they won't have to speak to their current provider to cancel their contracts.

A MoneySaver who was inspired by MSE founder Martin Lewis to start systematically 'comping' won a once-in-a-lifetime trip to Everest base camp just three months later, after entering an impressive 1,600 competitions in that time.

Customers who apply for the Barclaycard Platinum Cashback Plus card from 24 June will pay a fee every time they buy something or withdraw cash overseas – but if you got the card before this you'll continue to be able to use it for free abroad.

Bathroom retailer Bathstore has gone into administration, although it will continue to trade while a buyer is sought.

A building society has launched a new kind of mortgage deal which could help so-called 'mortgage prisoners' by making affordability checks less strict for borrowers trapped with their existing lender.

Lloyds Bank has become the first major organisation to sign up to the Mental Health Accessible standards, which have been created to make essential services easier to use for millions of people.