MoneySavingExpert News


EE to hike cost of out-of-bundle calls and texts

Pay-monthly EE customers will have to pay more for calls and texts not included in their plans from August, as the mobile giant has announced it's hiking out-of-bundle prices

25 June 2019

Lloyds becomes the first bank to sign up to 'Mental Health Accessible' standards

Lloyds Bank has become the first major organisation to sign up to the Mental Health Accessible standards, which have been created to make essential services easier to use for millions of people

25 June 2019

Most expensive airport for 10-min 'kiss and fly' drop-off cuts charges

East Midlands Airport has announced it is to slash the cost of dropping off a passenger at the terminal – just days after revealed it was charging the highest fees for a 10-minute set-down of any major UK airport

24 June 2019

Boots to ditch plastic bags in all stores

Plastic bags will be ditched in some stores from Monday

24 June 2019

Facebook and eBay urged to act to stop fake reviews

The competitions watchdog has called on online giants Facebook and eBay to act urgently to stop fake and misleading reviews appearing on their sites, after finding evidence of a "thriving marketplace" for false online reviews

21 June 2019

ATM-finding app will now show you your nearest post office too

With free cash machines disappearing, there's a handy tool to let you find nearby ATMs where you can withdraw cash for free – and it'll now also show you thousands of Post Office branches where you can take cash out over the counter

21 June 2019

Warning over aggressive debt collections after energy firm failures

Tens of thousands of energy customers lost vital protection from aggressive debt collection following the collapse of 11 firms, which also left a potential bill of £172 million across the industry, according to Citizens Advice

21 June 2019

'I renewed my EHIC – then dodged a bill for £1,000s weeks later when I broke my ankle'

A MoneySaver who renewed her European Health Insurance Card after reading a reminder in the MSE weekly email has told how she ended up fracturing her ankle in four places just a few weeks later, on a cruise holiday to Norway. Having a valid EHIC meant she was able to avoid being billed for her two-week stay in hospital though - here's her full story and how to make sure you're protected

20 June 2019

'I've had no email for over a week' – Virgin Media users locked out of accounts

Virgin Media has apologised after an upgrade left some customers unable to access their email accounts - with a few saying they've been struggling to read their messages for over a week

19 June 2019

Ice loyalty scheme for Mastercard customers stops trading

A loyalty scheme which let Mastercard users collect points when shopping at 'sustainable' retailers has ceased trading, less than two years after its launch

19 June 2019