February 2020

Millions of BT customers will see their monthly bills for broadband, landlines and mobiles rise by 1.3% in March even if they're still within their minimum contract term, MoneySavingExpert.com can reveal.

Energy firms will soon be forced to give automatic compensation for a much wider range of switching delays and errors, under new rules announced today – including if you don't get a final bill from your old supplier within six weeks.

Sainsbury's has launched a 'Nectar Prices' promotion, giving discounts of between 5% and 50% on 266 items to Nectar card-holders until early March. While the deals are often beatable, if you're buying with a Nectar card at Sainsbury's anyway, they're a no-brainer.

App-based bank N26 has announced it will stop operating in the UK, with its accounts to close on 15 April 2020.

Big six supplier EDF has become the first energy provider to reveal its prices under the regulator's new cap on standard tariffs. It's reducing bills by a typical £16/year from April – just £1/year under the new price cap level. But don't be fooled, most could still save £100s/year by switching.

DPD has been voted the top parcel delivery firm for the seventh year running in our annual poll of MoneySavingExpert.com users, and this year it's sharing the crown with CollectPlus. But Ipostparcels, Yodel and CitySprint were at the other end of the scale, and got the poorest ratings from MoneySavers.

Storm Ciara swept across the UK this weekend, with strong winds and heavy rain causing widespread disruption to rail services and some flights – here's the latest info and your rights if you're affected.

European Health Insurance Cards (EHICs) issued in the UK will no longer feature the European symbol. But don't worry, they will still be accepted in participating countries until at least the end of 2020. 

Transport for London customers who buy an Oyster card from Sunday 23 February will only be able to get their £5 deposit refunded if they keep the card for more than a year – but with over £200 million in deposits currently stuck on unused cards, it's worth checking if you can get a refund now. 

Tesco has revealed that £17 million worth of unused Clubcard vouchers are set to expire at the end of the month. Here's how to check if you've got any forgotten vouchers, plus a trick to extend them.