MSE News

April

Coronavirus Universal Credit & Benefits

If you're suddenly unable to work due to the coronavirus crisis, or you've been laid off, this guide looks at what benefits you can claim, what you're entitled to under universal credit plus tells you how to make a claim.

22 September 2020

Coronavirus Employees' Help

If you're worried about work during the coronavirus crisis, this guide looks at your rights as an employee including who's eligible to be furloughed.

21 September 2020

Coronavirus Self-Employed & Small Limited Company Help

If you're worried about work during the coronavirus crisis, this guide looks at your rights if you're self employed, including what help's there for limited company directors.

21 September 2020

Holiday Extras customers furious after getting vouchers instead of refunds for cancelled airport parking

Hundreds of angry customers have hit out at airport parking site Holiday Extras after it changed its usual refund policy and sent them vouchers rather than refunds for cancelled bookings

7 May 2020

Watchdog to investigate unfair coronavirus cancellation policies

The competition watchdog has launched an investigation into complaints that some firms are failing to refund customers for cancellations due to coronavirus - and it's threatened to take legal action to enforce consumers' rights if needed

30 April 2020

Beware mortgage payment holiday calculation errors – make sure you aren't being overcharged

If you're taking a mortgage holiday, check what your payment will change to when you start repaying. Here's what you need to know about what to look out for.

28 April 2020

How to try to beat the Ryanair refund trap – with passengers STILL fighting to get cash back for cancelled flights

Here's what to try if you're struggling to get your money back from Ryanair for a flight cancelled due to Covid-19...

28 April 2020

1.6 million payment holidays offered to mortgage holders affected by coronavirus

One in seven UK mortgages is now subject to a payment holiday, after 1.6 million mortgage breaks were offered to customers who have been impacted by Covid-19

28 April 2020

Got travel insurance you're sure you won't use? Many insurers will now pay out a refund if you cancel

Major travel insurers including Axa, Churchill and Direct Line are now offering pro-rata refunds to customers who’ve ruled out travelling due to coronavirus and want to cancel their policy

27 April 2020

Competition watchdog inundated with complaints about holiday refunds

The competition watchdog has received almost 21,000 complaints linked to coronavirus since early March and 80% of those it's now getting are about cancellations and refunds

24 April 2020

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