MSE News


France back on the UK's travel exclusion list – your rights on refunds, insurance, quarantine pay and more

Holidaymakers who return from France from Saturday morning onwards will be forced to quarantine for 14 days, and the Foreign Office is now advising against all non-essential travel there due to coronavirus, in a move which will throw 100,000s of Brits' holiday plans into confusion. The same restrictions are also being put in place for the Netherlands, Malta, Monaco, the Turks and Caicos Islands and Aruba

14 August 2020

Plans for price caps on funerals shelved due to coronavirus pandemic

The competition watchdog has said the funeral market must be reformed after its investigation found high fees and "unacceptably low levels of care" - but it's warned it can't push ahead with major reforms including caps on prices during the ongoing coronavirus pandemic

13 August 2020

Energy firm Bulb pays £1.8 million after overcharging customers and preventing switching

Energy supplier Bulb has paid out £1.76 million in refunds and compensation after overcharging about 11,400 customers and preventing some households from switching to it

13 August 2020

Student loan interest rates to rise for many next month – what you need to know

Student loan interest rates will rise for many students and graduates from Tuesday 1 September, but repayment thresholds will also rise by hundreds of pounds from next April

13 August 2020

TSB customers struggle to access online banking

TSB customers have been reporting major problems trying to use the bank's online and app services today – here's what we know so far

13 August 2020

Tesco axes cheap grocery delivery and collection slots

Tesco has started charging flat fees for grocery delivery and Click & Collect slots, in a major shake-up which means cheaper times are no longer available and some customers will have to pay much more

13 August 2020

Post Office to close its online shop – where else can you buy stamps online?

The Post Office is to close its online shop at the end of the month, meaning you'll need to go to one of its branches in person to buy its products – but if you want to buy stamps online, there are still plenty of other options

12 August 2020

Self-employed income support overpaid to thousands

Up to 16,000 self-employed people who received Government grants to support their income during the coronavirus crisis have been paid too much after their payments were miscalculated. If you've been overpaid, the good news is you WON'T have to pay anything back – but you may now receive less than expected if you apply for the second income support grant

12 August 2020

Belgium, the Bahamas and Andorra are back on the UK's travel exclusion list

Find out what it means if you're on a trip, or due to go there soon

7 August 2020

Energy bills to fall for 11 million, but don't be fooled as most will still be overpaying by £100s/yr

Energy bills will fall for 11 million households in October, regulator Ofgem revealed this morning – but most people can still save £100s/yr by switching supplier

7 August 2020

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