February 2022

Energy suppliers will soon be forced to make all of their tariffs available to both new and existing customers as a result of new measures announced by the energy regulator Ofgem. The idea is to ensure consumers can switch to cheaper deals, and suppliers can handle the risks, if wholesale energy prices fall.

Royal Mail is shaking up the rules on stamps, so if you've got a stash that say '1st' or '2nd' class on them then by 31 January 2023 you'll no longer be able to simply stick 'em on a letter and use them. This is because Royal Mail is moving to a new barcode system, which these stamps don't have.

Private car park operators in England, Scotland and Wales will no longer be able to issue parking tickets above £50 in the majority of circumstances, under new rules set out by the Government. The move will cut the value of tickets in half and also push operators to better display pricing policies and their terms and conditions.

Millions of households on low incomes are missing out on average savings of almost £150 a year on their broadband bills, according to Ofcom. The industry regulator has called on providers to better advertise discounted deals for those on benefits - see a full list of available tariffs below.  

About 20 million households in England – those with homes in council tax bands A-D – will get a £150 rebate in April, Chancellor Rishi Sunak has announced. The move is designed to help support households as energy bills are set to rocket by a massive £693 a year for millions on the back of a new price cap announcement. Similar support schemes have also been announced in Scotland and Wales.

Victims of the London Capital & Finance (LCF) collapse could be in line for more compensation on the back of criticism from the complaints commissioner about the way the UK financial regulator treated customers of the now-defunct investment company.

Many with older prepayment meters could potentially delay the upcoming price hikes and keep the cheaper rates under the current price cap for a little longer. It's all about 'stockpiling' gas and electricity credit before the rates rise. Here's how it works...

Teletext Holidays and Alpharooms broke consumer law by failing to fully refund customers within the legally-required 14 days for holidays cancelled during the Covid-19 pandemic, the High Court has ruled. 

Thousands of Nationwide customers have once again seen delays to payments in and out of their accounts today (28 February) after a technical glitch slowed certain transactions. But the building society says associated fees or charges incurred will be refunded.  

John Lewis & Partners has scrapped its almost century old 'Never Knowingly Undersold' price promise after the retailer said only 1% of customers were taking advantage of it.