MoneySavingExpert News


Energy suppliers will be required to make tariffs available to both new and existing customers

Energy suppliers will soon be forced to make all of their tariffs available to both new and existing customers as a result of new measures announced by the energy regulator Ofgem. The idea is to ensure consumers can switch to cheaper deals, and suppliers can handle the risks, if wholesale energy prices fall.

15 November 2022

Warning: Stamps that say '1st' or '2nd' class are going to become unusable from 31 January 2023

Existing stamps will be scrapped and replaced with barcoded ones, in sweeping changes announced by Royal Mail.

30 September 2022

Private parking charges to be halved to £50 - here are all the details

Private car park operators in England, Scotland and Wales will no longer be able to set fines above £50 in the majority of circumstances, under new rules set out by the Government.

24 June 2022

Millions of households on benefits could save £100s on broadband bills - how to check if you can get a cheaper tariff

Millions of households on low incomes are missing out on average savings of almost £150 a year on their broadband bills, according to Ofcom. The industry regulator has called on providers to better advertise discounted deals for those on benefits - see a full list of available tariffs below.

12 April 2022

Households in council tax bands A-D to get £150 as part of a nationwide energy crisis support package

Millions of households in England will get £150 off their council tax bills, Chancellor Rishi Sunak has announced

5 April 2022

London Capital & Finance victims could get more FCA compensation following its failings, complaints commissioner says

London Capital & Finance (LCF) investors could get more compensation after the Financial Conduct Authority (FCA) was criticised over the way it treated victims. The regulators complaints commissioner said the FCA’s approach is “unjustified” and does “not stand up to scrutiny”.

18 March 2022

Prepay for your energy? You could keep today's cheaper rates for a little longer – here's how

Many with older prepayment meters could potentially delay the upcoming price hikes and keep the cheaper rates under the current price cap for a little longer.

1 March 2022

Nationwide offers refunds after technical glitch delays payments again – what you need to know

Thousands of Nationwide customers were left unable to transfer money in or out of their accounts after an internal technical glitch meant that all faster payments were queued. Nationwide says that any customers who have been unfairly charged because of the delay will be refunded.

28 February 2022

High Court rules Teletext and Alpharooms broke the law by refusing refunds - here's how you can get your money back

Teletext Holidays and Alpharooms broke consumer law by failing to fully refund customers within the legally-required 14 days for holidays cancelled during the Covid-19 pandemic, the High Court has ruled.

28 February 2022

John Lewis scraps its historic 'Never Knowingly Undersold' price pledge – here's all you need to know

John Lewis & Partners has scrapped its almost century old 'Never Knowingly Undersold' price promise after the retailer said only 1% of customers were taking advantage of it.

25 February 2022