MoneySavingExpert News


Energy regulator set to crack down on excessive direct debits as it unveils new plans to protect consumers and prevent more failures

Energy regulator Ofgem is set to crack down on firms hiking direct debits excessively under new proposals announced today. The plans will tighten the existing rules amid concerns suppliers are playing “fast and loose" with direct debit increases and making customers pay more than they need to.

20 June 2022

Financial watchdog tells lenders to treat borrowers better as the cost of living crisis worsens - here's all you need to know

Lenders must make sure they're meeting customers' needs as more people are turning to borrowing as the cost of living rises, the Financial Conduct Authority (FCA) says. The regulator has written to 3,500 lenders to remind them of the standards they should meet.

16 June 2022

Protection against rent hikes, abolition of 'no fault' evictions and right to a pet announced by Government – here's what you need to know

Renters will be given the ability to challenge landlords over poor practices and unreasonable rent rises, the Government announced today (Thursday 16 June). The changes form part of a sweeping package of reforms designed to give greater rights to private renters.

16 June 2022

Watch out for fake text messages claiming to be from Ofgem and offering a £400 energy rebate – it's a scam

Action Fraud has warned people about a fake text message from Ofgem claiming to offer people an energy rebate of £400. This is a scam and you should not reply to it, here's how to watch out for fraudsters.

16 June 2022

Marcus easy-access savings customer getting less than 1.3%? Boost your rate with a few clicks

Marcus customers who have a savings account or cash ISA can get a bonus rate of 0.25% added to their accounts for 12 months BUT only if they activate it - below we explain how to do so.

14 June 2022

Travelling abroad? Santander offers 1% cashback on overseas spending – but watch out for exchange fees

New and existing Mastercard credit card customers at Santander are now able to earn 1% cashback on overseas spending but the option will still be overly expensive for many with most of the bank's cards charging a 2.95% exchange fee. Here's everything you need to know.

13 June 2022

Student loan interest rates to be capped at 7.3% from September

Student loan interest rates are set to rise from 4.5% to 7.3% for many from September, the Government has announced. The change will affect current students in England and Wales, as well as former students with outstanding loans who started university in/after 2012.

11 June 2022

Thousands of Nationwide customers sent new debit cards that don't work

Nationwide customers who's debit cards expire at the end of this month have been sent replacement cards that don't work. The building society admitted an issue which meant these cards are unable to be activated. Here's what we know.

10 June 2022

Scores of Chase customers have had payments frozen due to a technical glitch - here's what we know

A technical glitch has left hundreds of Chase customers unable to transfer money from their account. Payments were frozen this week with several users waiting more than 10 hours for money to transfer.

10 June 2022

Bulb customers hit by billing blunder, delaying direct debit payments - so make sure you have enough funds in your account to cover your bill

A technical hitch at energy supplier Bulb means some customers will have their direct debit payments taken later than usual, and so users should make sure they have enough funds in their accounts to cover the bill when it is due.

10 June 2022