July 2023

Energy regulator Ofgem has asked suppliers to clearly publish details of all of their energy tariffs to make it easier for households to understand if a fixed deal is worth switching to. It comes after MoneySavingExpert.com founder Martin Lewis wrote a letter to Ofgem boss Jonathan Brearley urging him to ensure suppliers publish existing customer-only fixes for all to see.

BT customers will no longer be able to get a discount on their home phone and broadband line rental by paying for a year upfront as its 'line rental saver' product is being axed for new sign-ups and renewals from 21 July. If you currently use it, you won't pay any more until your contract expires after this date, but when it does you'll be switched to paying line rental monthly – meaning you'll lose the £20 a year saving.  

Virgin Media's broadband customers have been hit by a widespread email outage this week, leaving users unable to send or receive emails. Here's what you need to know if affected.