July 2023

If your Wizz Air flight has been delayed or cancelled in the past six years AND the airline refused to refund you for additional costs incurred, such as replacement flights, you could now get your money back, as the airline's been forced to review previously rejected claims – but you may need to resubmit your complaint.

NatWest, Royal Bank of Scotland (RBS) and Ulster Bank, which are all part of the NatWest Group, will now shut at least 172 of their bank branches in 2023 and 2024, following the Group's latest announcements.

New laws to crack down on online scam adverts, including fake celebrity endorsements, are finally to be introduced. MoneySavingExpert.com (MSE) and its founder Martin Lewis, whose name and image are often misused by scammers online, have long campaigned for action on scam ads. But there's still more to be done to protect consumers and it needs to happen soon.

Brand new app-only supplier Fuse Energy – the first new supplier to enter the market since the start of the energy crisis – has launched an electricity-only tariff that undercuts the Price Cap. Crucially, the Fuse deal has lower standing charges, making it especially attractive for lower users – but there are some potential drawbacks to consider before you switch.

If you're on a low income and struggling with the cost of school uniform, you could get up to £200 to put towards it in the form of a non-repayable grant. To help, we've searched through council websites to find which offer it – check below to see if you qualify and what you could get. But go quick as some deadlines have already passed and late applications may not continue to be accepted for long. 

Savers with accounts that pay low or no interest will soon be prompted to consider alternatives under a crackdown by the regulator. The Financial Conduct Authority (FCA) has announced a raft of measures designed to better protect savers amid concerns they're being ripped off.

The Minister for Children, Families and Wellbeing, Claire Coutinho MP, has rejected Martin Lewis' call to do more to help 80,000 teens with special educational needs or disabilities unlock their Child Trust Fund money. The MoneySavingExpert.com founder wrote to the Minister about the problem but she's written back... and effectively said no.

Spotify subscribers who use its Premium subscription will see prices rise by £1 a month (or £12 a year) in a month's time, the music streaming service has announced. The cost of its Duo and Family subscriptions will also increase by the same amount. But if you're unhappy about the shake-up, you can cancel penalty-free.  

If you're heading to Europe this summer, check your mobile provider's roaming policy before you go – or you could get stung with unexpected charges. New MoneySavingExpert.com (MSE) research reveals how some networks limit the amount of data you can use for free when travelling – even if you have roaming as part of your bundle – and not all providers make it clear that they do this. 

Virgin Money will close another 39 bank branches this year, almost a third of its network, with the firm claiming that more customers are choosing online banking over in-person visits. Below we list the branches disappearing and what the alternatives are if you still want face-to-face banking.