Wilko administration – here are your refund and shopping rights
All of Wilko's 398 stores will close for good by Sunday 8 October, it's been announced – though some locations will be sold to other retail chains and rebranded. Below we round up all you need to know about the budget homeware retailer's administration.
Wilko fell into administration in August and all stores are set to close or be sold
PwC – the financial services firm that's been overseeing Wilko after it fell into administration on 10 August – said on 11 September that all of Wilko's stores would close by 8 October. This comes after discussions fell through with the owner of HMV, which had attempted to buy around 200 Wilko shops.
As a result, some 12,500 workers will be made redundant across Wilko's stores, warehouses, distribution centres, support centres and more. Kin Limited, a subsidiary of Wilko that made home and gardening products, will also close. If you're affected by redundancies at Wilko, see our Redundancy help guide.
Below we've got a full list of closure dates for all of Wilko's 398 stores. This includes 71 sites that will eventually be rebranded as Poundland stores. We don't yet know which stores B&M will buy, but it's said it will purchase up to 51 Wilko sites, with info on new store openings to be announced in its interim results on 9 November.
But the Wilko brand won't disappear for good as competing budget homeware retailer The Range has agreed to buy the brand, website and intellectual property. The Range will start selling Wilko-branded products and Wilko.com will also resume click and collect orders, which you'll be able to pick up from Range stores. However, a launch date for this service is yet to be confirmed – we'll update this article when we know more.
Town Branch Address Date of closure Aberdare 10-13 Cardiff Street CF44 7DP 19/09/2023 Abergavenny 9 Cibi Walk NP7 5AJ 05/10/2023 Accrington Unit 3 Market Square BB5 1EJ 17/09/2023 Acton Unit 6 The Oaks Shopping Centre W3 6RE 12/09/2023 Aldershot Wellington Centre Unit Msu1 GU11 1DB 12/09/2023 Alfreton 13 Institute Lane DE55 7BQ 19/09/2023 Alnwick Unit 1 6 Lagny Street NE66 1LB 26/09/2023 Altrincham 13/17 George Street WA14 1RH 24/09/2023 Ammanford 3 Carregaman Road SA18 3ED 26/09/2023 Andover 22-30 Bridge Street SP10 1BN 21/09/2023 Arnold 2-6 Front Street NG5 7EL 08/10/2023 Ashford Park Mall Shopping Centre TN24 8LG 14/09/2023 Ashington Wansbeck Square NE63 9XH 17/09/2023 Ashton-under-Lyne Tameside One Market Place OL6 6BH 24/09/2023 Aylesbury Unit 1-2 Britannia Walk HP20 1QR 28/09/2023 Ayr 127-147 High Street KA7 1QW 08/10/2023 Banbury 20/23 Bridge Street OX16 5PN 14/09/2023 Barking 22/28 East Street IG11 8EU 12/09/2023 Barnsley Unit 22 Alhambra Centre S70 1SB 03/10/2023 Barnsley Unit 1 Cortonwood Retail Park S73 0FA 14/09/2023 Barnsley 30-40 High Street Wombwell S73 8AA 17/09/2023 Barnstaple Unit 5 Green Lanes Shopping Centre EX31 1UG 19/09/2023 Barrow-in-Furness 48/52 Duke Street LA14 1RU 14/09/2023 Barry Holton Road CF63 4TZ 24/09/2023 Basildon Unit 11 Westgate Park SS14 1WP 14/09/2023 Basingstoke 4 Loddon Mall RG21 7HY 05/10/2023 Bedford 29-41 High Street MK40 1RY 21/09/2023 Bedford Interchange Retail Park MK42 7AZ 26/09/2023 Bedminster 142/146 East Street BS3 4EW 28/09/2023 Beeston 10-15 The Square NG9 2JG 21/09/2023 Belper 4 King Street DE56 1PS 19/09/2023 Beverley Flemingate Centre HU17 0PW 19/09/2023 Bexleyheath 74 Broadway DA6 7DF 05/10/2023 Bicester 3 Market Square OX26 6AA 21/09/2023 Biggleswade A1 Shopping Park Biggleswade SG18 8NE 28/09/2023 Birkenhead Unit 1 Europa Centre CH41 4PF 08/10/2023 Birmingham 120-122 High Street B14 7LG 17/09/2023 Birmingham Unit 2B One Stop Shopping Centre B42 1AA 08/10/2023 Birmingham Selly Oak Shopping Park B29 6SN 05/10/2023 Birmingham 1062-1066 Warwick Road B27 6BH 26/09/2023 Bishop Auckland Unit 11 Newgate Shopping Centre DL14 7JQ 12/09/2023 Bishops Stortford Unit 10 Jackson Square CM23 3XG 05/10/2023 Blackburn 56 King William Street BB1 7DP 05/10/2023 Blackwood 152-158 High Street NP12 1AH 17/09/2023 Blyth Bowes Street NE24 1EB 26/09/2023 Bognor Regis 18-20 London Road PO21 1PY 17/09/2023 Bolton 26 Deansgate BL1 1BG 21/09/2023 Bordon The Forest Centre GU35 0BJ 21/09/2023 Bolton Unit 3 The Linkway BL6 6JA 28/09/2023 Boscombe Sovereign Shopping Centre BH1 4SX 28/09/2023 Boston Silver Street PE21 6QX 26/09/2023 Bournemouth 447/457 Wimbourne Road BH9 2AN 24/09/2023 Bradford Rawson Quarter BD1 3QQ 17/09/2023 Brentwood Unit 8 The Bay Tree Centre CM14 4BX 26/09/2023 Bridgend Nolton House Wales CF31 1BX 21/09/2023 Bridgwater Unit 9 Angel Place Shopping Centre TA6 3TQ 24/09/2023 Brigg Cary Lane DN20 8EY 19/09/2023 Brighouse Commercial Street HD6 1EF 08/10/2023 Bristol Avonmeads Retail Park BS2 0SP 14/09/2023 Bristol 12 Kings Chase Shopping Centre BS15 8LP 03/10/2023 Bristol 15-29 Union Street BS1 2DF 03/10/2023 Bromley Units 2 And 3 BR1 1EA 08/10/2023 Brownhills 12-28 High Street WS8 6EQ 12/09/2023 Burgess Hill Unit 6 Market Place Shopping Centre RH15 9NP 05/10/2023 Burnley 42 Charter Walk Shopping Centre BB11 1AE 14/09/2023 Burton upon Trent 1 Burton Place Shopping Centre DE14 1BU 05/10/2023 Bury 88-89 Risbygate Street IP33 3AQ 17/09/2023 Bury 111 The Rock BL9 0ND 21/09/2023 Camberley 6-10 Princess Way GU15 3TG 12/09/2023 Cambridge 17 Fitzroy Street CB1 1ER 26/09/2023 Canterbury 41 St Georges Street CT1 2LE 03/10/2023 Cardiff Unit 2A Cardiff Bay Retail Park CF11 0JR 12/09/2023 Cardiff Colchester Ave CF23 9AN 08/10/2023 Cardiff 53-57 Queen Street CF10 2AS 14/09/2023 Carlisle Market Hall Eden Centre CA3 8PU 03/10/2023 Carmarthen Friars Park SA31 3AN 08/10/2023 Castle Douglas 74-76 Cotton Street DG7 1AN 05/10/2023 Chatham 48/50 The Pentagon Centre ME4 4HP 03/10/2023 Chelmsford Unit 38 The Meadows Shopping Centre CM2 6FD 05/10/2023 Cheltenham Unit A The Brewery GL50 3FF 05/10/2023 Chepstow 24 Welsh Street NP16 5LL 19/09/2023 Chester Unit B 27/35 Foregate Street CH1 1HD 08/10/2023 Chester-le-Street Osborne Road DH3 3HE 26/09/2023 Chesterfield 1A Vicar Lane S40 1PY 08/10/2023 Chippenham 31/33 High Street SN15 3EY 28/09/2023 Clacton-on-Sea 32-36 Station Road CO15 1SX 21/09/2023 Cleveleys 6/14 Nutter Road FY5 1BG 24/09/2023 Clifton Bristol 48-56 Queens Road BS8 1QE 05/10/2023 Clifton Nottingham 170-176 South Church Drive NG11 8AA 19/09/2023 Clowne 7 Mill Green Way S43 4JH 28/09/2023 Clydebank 117A Sylvania Way G81 2RR 14/09/2023 Coalville 66 New Broadway LE67 3XB 17/09/2023 Cockermouth The Lowther Went Shopping Centre CA13 9RT 24/09/2023 Colchester Unit 1 St Johns Walk CO2 7AL 03/10/2023 Corby Willow Place Shopping Centre NN17 1PD 28/09/2023 Coventry Cannon Park Shopping Centre CV4 7EH 03/10/2023 Coventry Cathedral Lane Shopping Centre CV1 1LL 08/10/2023 Cramlington Manors Walk Shopping Mall NE23 6UT 21/09/2023 Crawley 14-26 Broadway RH10 1DS 17/09/2023 Crewe Unit D Market Centre CW1 2NG 21/09/2023 Cwmbran Unit 2 Llewellyn Walk NP44 1YN 21/09/2023 Dagenham Unit 10 The Mall RM10 8RE 14/09/2023 Darlington East Street DL1 1PN 24/09/2023 Dartford Unit 7 Priory Centre DA1 2HS 24/09/2023 Denton Crownpoint North Shopping Park M34 3LY 21/09/2023 Derby 54-58 London Road DE1 2PA 08/10/2023 Derby 858/860 Osmaston Road DE24 9AB 28/09/2023 Derby 107 Park Farm Shopping Centre DE22 2QQ 21/09/2023 Dereham 40 High Street NR19 1DR 24/09/2023 Devizes 8-12 High Street SN10 1AT 19/09/2023 Dewsbury Crackenedge Lane WF13 1PT 14/09/2023 Didcot Market Place OX11 7LE 19/09/2023 Doncaster 11-13 West Mall Gallery DN1 1SY 05/10/2023 Doncaster Wheatley Hall Retail Park DN2 4PE 21/09/2023 Driffield 82-87 Middle Street South YO25 6QE 21/09/2023 Droitwich Unit 38 Salter Shopping Centre WR9 8HE 21/09/2023 Dudley 39-41 High Street DY1 1PN 28/09/2023 Dunstable 25 Ashton Square LU6 3SN 03/10/2023 Durham Unit E Arnison Shopping Park DH1 5GB 26/09/2023 Earlestown 49/53 Market Street WA12 9BH 19/09/2023 Eastbourne 56 Arndale Centre BN21 3NW 05/10/2023 Eastbourne Unit 6 Sovereign Retail Park BN23 6JH 17/09/2023 Eccles 21-37 The Mall Church Street M30 0EA 14/09/2023 Edinburgh Unit 16 EH15 3RD 21/09/2023 Ellesmere Port Unit 6-18 Civic Way CH65 0AP 17/09/2023 Ely 7 The Cloisters CB7 4ZH 08/10/2023 Epsom 78-80 High Street KT19 8BA 03/10/2023 Exeter Unit 100 Guildhall Shopping Centre EX4 3HP 08/10/2023 Falkirk 71-73 High Street FK1 1ES 17/09/2023 Falmouth 19-21 Market Street TR11 3AS 12/09/2023 Fareham Market Quay Shopping Centre PO16 0JN 28/09/2023 Farnborough 31-35 Kingsmead Shopping Centre GU14 7SJ 21/09/2023 Ferndown 92/94 Victoria Road BH22 9JA 17/09/2023 Folkestone 9 Sandgate CT20 1SB 14/09/2023 Gainsborough Units 11/12 Marshalls Yard DN21 2NA 28/09/2023 Gateshead 105-111 Metro Centre NE11 9YZ 03/10/2023 Gateshead The Interchange Centre NE8 1BH 21/09/2023 Gillingham 134-142 High Street ME7 1AS 26/09/2023 Gloucester 78-84 Northgate Street GL1 1SL 26/09/2023 Gorleston Unit 7-10 High Street Shopping Centre NR31 6RL 21/09/2023 Gravesend The Thamesgate Centre DA11 0AU 28/09/2023 Grays Unit 1 The Mall RM17 6QF 21/09/2023 Great Malvern Church Walk Shopping Centre WR14 2HH 24/09/2023 Great Yarmouth Unit 15 Marketgate Shopping Centre NR30 2AX 14/09/2023 Greenock 41 Hamilton Way PA15 1RQ 21/09/2023 Grimsby 6 Bull Ring Lane DN31 1EB 28/09/2023 Grimsby 48-52 Freeman Street DN32 7AG 19/09/2023 Halesowen 8-10 Hagley Street B63 3AS 26/09/2023 Halifax 2 Southgate HX1 1DR 03/10/2023 Hamilton 29 Regent Way ML3 7EF 05/10/2023 Hammersmith Units 4-7 Kings Mall W6 0PZ 14/09/2023 Hanley 1-5 Stafford Street ST1 1JW 17/09/2023 Harlow Unit 41 The Harvey Centre CM20 1XP 26/09/2023 Harrow Msu2 St Georges Shopping Centre HA1 1HS 05/10/2023 Hartlepool Middleton Grange TS24 7RJ 26/09/2023 Havant The Meridian Shopping Centre PO9 1UW 21/09/2023 Haverfordwest Old Bridge Street SA61 2ET 24/09/2023 Hayes 1 Pump Lane Middlesex UB3 3NB 28/09/2023 Hemel Hempstead Marlows Shopping Centre HP1 1DY 28/09/2023 Hereford Unit 53 Maylord Shopping Centre HR1 2DT 21/09/2023 High Wycombe Unit 30 The Chilterns HP13 5ES 24/09/2023 Hinckley Unit 1 Britania Centre LE10 1RU 05/10/2023 Hitchin 18-19 Bancroft SG5 1JQ 03/10/2023 Holyhead Unit 6 Penrhos Ind Estate LL65 2UH 21/09/2023 Horsham Swan Walk Shopping Centre RH12 1PT 08/10/2023 Hounslow 42 The Treaty Centre TW3 1ES 03/10/2023 Hucknall 1 Centre Walk NG15 7HG 08/10/2023 Huddersfield 103 New Street HD1 2TW 14/09/2023 Hull 5-9 Mill Street The Prospect Centre HU2 8PN 28/09/2023 Hull Northpoint Shopping Centre HU7 4EE 21/09/2023 Hull Unit 11 St Andrews Retail Park HU3 4EH 19/09/2023 Huntingdon Unit 1 St. Germain Walk PE29 3FG 03/10/2023 Huyton Unit 20 Cavendish Walk LS6 9YG 17/09/2023 Ilford 2-4 Balfour Road IG1 4JF 03/10/2023 Ilkeston 53-55 Bath Street DE7 8AH 24/09/2023 Ipswich 28-32 Upper Brook Street IP4 1EB 05/10/2023 Irvine 51C Rivergate Centre KA12 8AU 12/09/2023 Jarrow 2-12 Bede Precinct NE32 3LN 19/09/2023 Kenilworth 697 Station Road CV8 1JD 28/09/2023 Kettering 13/17 Newland Street NN16 8JH 28/09/2023 Kidderminster Market Street DY10 1AB 26/09/2023 Killingworth Unit 15-18 Killingworth Centre NE12 6YT 24/09/2023 Kimberley 25 Greens Lane NG16 2PB 19/09/2023 Kings Lynn 30-36 New Conduit Street PE30 1DL 28/09/2023 Kingston-upon-Thames 146-152 Clarence Street KT1 1QP 03/10/2023 Lancaster 17-21 Penny Street LA1 1UA 03/10/2023 Leamington Spa Royal Priors Shopping Centre CV32 4XT 28/09/2023 Leeds 47A Crossgates Centre LS15 8EU 24/09/2023 Leeds Arndale Centre Otley Road LS6 2UE 24/09/2023 Leeds Stanningley Road LS12 3AP 26/09/2023 Leeds 34-38 Woodhouse Lane LS2 8LX 17/09/2023 Leeds 6-14 Albion Street LS1 6HX 03/10/2023 Leeds Unit 5 Birstall Retail Park WF17 9DT 05/10/2023 Leek Brook Street ST13 5JE 28/09/2023 Leicester 2 Charles Street LE1 3JA 05/10/2023 Leicester Unit 12 The Arcade Leicester Road LE18 1NZ 26/09/2023 Leicester 1227 Melton Road LE7 2JT 28/09/2023 Leicester 180 Uppingham Road LE5 0QG 17/09/2023 Leicester Bourne Mall Beaumont Centre LE4 1DH 05/10/2023 Leigh Lord Street WN7 1AB 17/09/2023 Leighton Buzzard 28 High Street Leighton Buzzard LU7 1EA 19/09/2023 Letchworth 11 Eastcheap SG6 3DA 17/09/2023 Lichfield 12-14 Bore Street WS13 6LL 24/09/2023 Lincoln Waterside South LN5 7EU 03/10/2023 Liverpool Belle Vale Shopping Centre L25 2RG 14/09/2023 Liverpool Liverpool Shopping Park Edge Lane L13 1EW 12/09/2023 Liverpool 112-124 St George Way L1 1LX 08/10/2023 Livingston 112 The Centre EH54 6HT 05/10/2023 Llandudno Unit AB Mostyn Champneys Retail Park LL30 1YR 12/09/2023 Llanelli Parc Trostre Shopping Park SA14 9UY 21/09/2023 London (East) 145-147 High Street East Ham E6 1HZ 19/09/2023 London (East) 115 High Street E17 7DB 24/09/2023 London (East) 78-102 The Broadway Stratford E15 1NG 08/10/2023 London (North West) 47B Capitol Way Colindale NW9 0AW 19/09/2023 London (North) Edmonton Green Shopping Centre N9 0TZ 21/09/2023 London (North) Tottenham Hale Retail Park N15 4QD 05/10/2023 London (North) Wood Green Shopping City N22 6YD 08/10/2023 London (South East) 9/10 Greenwich Shopping Park SE7 7ST 26/09/2023 London (South East) Lewisham Centre SE13 7EP 26/09/2023 London (South West) Unit 12 Fulham Broadway Shopping Centre SW6 1BW 21/09/2023 London (South West) 9 Putney Exchange SW15 1TW 12/09/2023 London (South West) 4 Wimbledon Bridge House SW19 7NW 17/09/2023 London (South West) 19-21 Mitcham Road Tooting SW17 9PA 05/10/2023 London (West) 172-174 Kensington High Street W8 7RG 17/09/2023 London (West) 90-94 The Broadway W13 0SY 05/10/2023 Long Eaton 4 The Beeches Nottingham Road NG10 1LJ 19/09/2023 Loughborough 15 Swan Street LE11 1QQ 08/10/2023 Louth 124 Eastgate LN11 9AA 24/09/2023 Lowestoft 112 London Road NR32 1HA 12/09/2023 Luton 141/147 Arndale Centre LU1 2TN 08/10/2023 Maesteg 27 Llynfi Road Bridgend Wales CF34 9DS 19/09/2023 Maidenhead 88-90 High Street SL6 1PT 17/09/2023 Maidstone Unit 100 The Mall ME15 6AT 03/10/2023 Manchester Unit C-D Droylsden Shopping Centre M43 7AD 17/09/2023 Manchester North City Shopping Centre M9 9DH 12/09/2023 Manchester Unit 2 Store 3 Arndale Centre 05/10/2023 Mansfield Unit 1 Clumber Street NG18 1NU 28/09/2023 Market Drayton Frogmore Road TF9 3BU 24/09/2023 Market Harborough 19 St Marys Place LE16 7DR 17/09/2023 Matlock Units 2/4 Bank Road DE4 3AQ 19/09/2023 Melton Mowbray 33-35 Nottingham Street LE13 1NN 17/09/2023 Merthyr Tydfil Cyfarthfa Retail Park CF48 1HY 21/09/2023 Middlesborough 17 Captain Cook Square TS1 5UB 08/10/2023 Middlesex Unit 2SB Two Rivers Shopping Park TW18 4WB 24/09/2023 Middleton 65/66 The Mall M24 4EL 19/09/2023 Mildenhall 32-36 St Andrews Street IP28 7HB 28/09/2023 Milton Keynes Unit 2 Wetherburn Court Bletchley MK2 2UW 12/09/2023 Milton Keynes 36 Winchester Circle MK10 0BA 08/10/2023 Morley Unit 1-8 Market Square Hope Street LS27 8HA 12/09/2023 Morriston 44-50 Woodfield Street SA6 8AG 14/09/2023 Motherwell 42-48 Brandon Parade ML1 1RB 26/09/2023 Neath Unit 7A Fairfield Way SA11 3ES 08/10/2023 Nelson Unit A Pendle Rise Shopping Centre BB9 9SL 12/09/2023 New Malden 124-130 High Street KT3 4EP 14/09/2023 Newark St Marks Place Shopping Centre NG24 1XT 26/09/2023 Newbury 13-15 Northbook Street RG14 1DJ 28/09/2023 Newcastle-under-Lyme 2 Castle Walk ST5 1AN 05/10/2023 Newcastle-upon-Tyne Unit B3 Silverlink Park NE28 9ND 08/10/2023 Newcastle-upon-Tyne 65-69 Shields Road NE6 1EJ 19/09/2023 Newcastle-upon-Tyne 8-16 Nun Street NE1 5AQ 08/10/2023 Newport Kingsway Shopping Centre NP20 1HY 17/09/2023 Newton Abbot 28 Market Walk TQ12 2RX 19/09/2023 Newton Aycliffe 19-23 Beveridge Way DL5 4DU 21/09/2023 North Shields The Beacon Shopping Centre NE29 9RX 14/09/2023 Northallerton 166-170 High Street DL7 8JZ 28/09/2023 Northampton 26-28 Gold Street NN1 1RS 21/09/2023 Northampton 7E Weston Favell Shopping Centre NN3 9HH 03/10/2023 Northampton 6-7 Fairground Way NN3 9HU 05/10/2023 Northfield Unit 54 The Grosvenor Centre B31 2JU 24/09/2023 Norwich 56-72 St Stephens Street NR1 3SH 03/10/2023 Nottingham Carlton Square Shopping Centre N64 3BP 21/09/2023 Nottingham Unit 10 Giltbrook Retail Park NG16 2RP 24/09/2023 Nottingham 20 Lower Parliament Street NG1 3DA 05/10/2023 Nottingham 36, 48 Main Street NG6 8EW 05/10/2023 Nottingham 646 Mansfield Road NG5 2GA 19/09/2023 Nuneaton 2 Church Street CV11 4AH 26/09/2023 Oakham 2 Westgate Street LE15 6BH 24/09/2023 Orpington Walnuts Shopping Centre BR6 0TW 17/09/2023 Oswestry New Street SY11 1PY 08/10/2023 Oxford Templars Square Shopping Centre OX4 3UZ 28/09/2023 Pembroke Dock Pier Road Llanion Park SA72 6TR 24/09/2023 Penge Unit 4 The Bleheim Centre SE20 8RW 21/09/2023 Peterborough Units 4-6 Hereward Cross PE1 1TB 24/09/2023 Peterborough Orton Gate Shopping Centre PE2 5TD 21/09/2023 Peterlee 30 Yoden Way SR8 1AL 21/09/2023 Plymouth Unit A Armada Centre PL1 1QL 08/10/2023 Pontefract 1-3 Salter Row WF8 1BA 17/09/2023 Pontypool Unit 2/3 Crane Street NP4 6LY 17/09/2023 Poole 97A The Dolphin Centre BH15 1SS 03/10/2023 Port Talbot Unit B Aberfan Shopping Centre SA13 1PB 12/09/2023 Porthmadog Madoc Street Porthmadog LL49 9BU 08/10/2023 Portsmouth Arundel Shopping Centre PO1 1NB 08/10/2023 Preston Unit C1A Deepdale Park PR1 6QY 05/10/2023 Preston 162-165 Friargate PR1 2EJ 03/10/2023 Preston Unit C1A Deepdale Park PR1 6QY 05/10/2023 Rainham 4/5 Rainham Shopping Centre ME8 7HW 26/09/2023 Ramsgate 21-31 York Street CT11 9DS 24/09/2023 Reading 124-135 Broad Street Mall RG1 7QE 03/10/2023 Redcar 81 High Street TS10 3DE 19/09/2023 Redditch Kingfisher Centre B97 4EQ 28/09/2023 Redhill 3-7 High Street RH1 1RD 28/09/2023 Redruth 13-15 Fore Street TR15 2BD 17/09/2023 Retford 57-61 Carolgate DN22 6EB 28/09/2023 Rhyl Market Street LL18 1RG 14/09/2023 Ripley 14-16 Church Street DE5 3BU 19/09/2023 Romford Liberty 2 Shopping Centre RM1 3EE 05/10/2023 Rotherham Parkgate Shopping Centre S60 1TG 08/10/2023 Rowley Regis 5 Oldbury Road B65 0NL 19/09/2023 Rugby The Rugby Centre CV21 2JT 28/09/2023 Rugeley Shrewsbury Mall WS15 2JJ 17/09/2023 Runcorn Halton Lea Shopping Centre WA7 2GZ 26/09/2023 Rushden 1 Eaton Walk NN10 9SH 28/09/2023 Sale Six Acre Shopping Centre M33 7ZZ 26/09/2023 Salford 64/66 Raven Way M6 5HT 26/09/2023 Scarborough The Balmoral Centre YO11 1LU 08/10/2023 Scunthorpe Unit 2 The Broadway DN16 2SN 19/09/2023 Seaham Unit 4 Byron Place SR7 7DR 19/09/2023 Selby Unit 5/6 Abbey Walk Shopping Centre YO8 4DZ 08/10/2023 Sheffield 196A Bradfield Road S6 2BY 21/09/2023 Sheffield Unit 46-49 Crystal Peaks S20 7PN 08/10/2023 Sheffield 34-36 Haymarket S1 2AX 08/10/2023 Sheffield Meadowhall Shopping Centre S9 1ES 26/09/2023 Sheffield St James Retail Park S8 8BR 05/10/2023 Shirley Unit 1B-D Park Street SO16 4RJ 17/09/2023 Shrewsbury Darwin Shopping Centre SY1 1PL 21/09/2023 Sittingbourne 124-128 High Street ME10 1AW 05/10/2023 Skelmersdale Concourse Shopping Centre Centre WN8 6LQ 24/09/2023 Slough 233/249 High Street SL1 1BY 21/09/2023 Solihull Chelmsley Wood Shopping Centre B37 5UH 08/10/2023 Southampton Unit 4 West Quay Retail Park SO15 1BA 14/09/2023 Southend-on-Sea Unit B7 Victoria Centre SS2 5SP 03/10/2023 Southport 36-40 London Street PR9 0TJ 17/09/2023 South Shields 15 Market Place NE33 1JF 26/09/2023 Spalding Unit 1 Holland Markets PE11 1RQ 28/09/2023 St Albans 29 The Maltings AL1 3HL 03/10/2023 St Austell Unit A Block 4 Whiteriver Place PL25 5LX 14/09/2023 St Helens 1 Cotham Street WA10 1SB 28/09/2023 Stafford Broad Street ST16 2DB 12/09/2023 Stamford 44 High Street PE9 2BD 19/09/2023 Stevenage 49-55 Queensway SG1 1DN 19/09/2023 Stockport The Peel Centre SK1 2HH 14/09/2023 Stockton-on-Tees Pavilion Shopping Centre TS17 9FD 26/09/2023 Stoke-on-Trent Kingcross Street ST3 1NQ 26/09/2023 Stourbridge 64-67 High Street DY8 1DX 05/10/2023 Strood 108-110 High Street ME2 4TR 24/09/2023 Stroud Unit B Merrywalks Retail Centre GL5 1RR 24/09/2023 Sunderland 33-42 Fawcett Street SR1 1RU 08/10/2023 Sutton 78-82 High Street SM1 1EZ 08/10/2023 Sutton-in-Ashfield 1-5 Outram Street NG17 4BA 26/09/2023 Swanley Unit 37 Swanley Shopping Centre BR8 7TQ 19/09/2023 Swansea Singleton Street SA1 3QJ 08/10/2023 Swindon Unit 10 Greenbridge Retail Park SN3 3SG 19/09/2023 Swindon Unit 6 The Parade SN1 1BA 21/09/2023 Tamworth Peel Arms 2/3 Market Street B79 7LU 19/09/2023 Tamworth Unit 1 Tamworth Retail Park B78 3HD 21/09/2023 Taunton 62/64 East Street TA1 3PT 21/09/2023 Telford Market Street TF1 1DT 26/09/2023 Telford Unit 1 Southwater Square TF3 4JG 05/10/2023 Thamesmead 6 Twin Tumps Way SE28 8RD 24/09/2023 Thetford Minstergate Thetford IP24 1BN 24/09/2023 Thurrock Unit 55 Lakeside Shopping Centre RM20 2ZP 17/09/2023 Tipton 60/70 Great Bridge DY4 7EW 19/09/2023 Torquay Unit 10 Union Square TQ1 3UT 17/09/2023 Trowbridge Castle Place Shopping Centre BA14 8AL 24/09/2023 Truro 18-20 Boscawen Street TR1 2QW 14/09/2023 Tunbridge Wells 110-112 Royal Victoria Place TN1 2SR 12/09/2023 Uttoxeter 21 High Street ST14 7HN 14/09/2023 Uxbridge The Pavillions Shopping Centre UB8 ILH 05/10/2023 Wakefield Carlton Street WF10 1EE 08/10/2023 Wakefield 121 Kirkgate WF1 1JG 12/09/2023 Wallasey Cherry Tree Centre CH44 5XU 28/09/2023 Walsall Unit B Park Place WS1 1NG 14/09/2023 Walsall Units 2 Market Place WS3 2JH 21/09/2023 Walton-on Thames 11/15 Bridge Street KT12 1AE 21/09/2023 Warrington 77 The Mall WA1 1QE 24/09/2023 Washington Units 65-68 The Galleries NE38 7RU 03/10/2023 Waterlooville 12/14 Dukes Walk PO7 7HS 24/09/2023 Watford 29-35 High Street WD17 2DJ 26/09/2023 Wellingborough 77/80 Corn Lane NN8 1EZ 28/09/2023 Wembley 401/403 High Road HA9 7AB 05/10/2023 West Drayton 1A Fairfield Road UB7 8EY 24/09/2023 Weston-super-Mare The Sovereign Centre BS23 1HL 12/09/2023 Westwood Cross Unit 41 Westwood Cross Retail Park CT10 2BF 12/09/2023 Weymouth 10, 12 Westham Road DT4 8NP 05/10/2023 Whitehaven 23/24 Lowther Street CA28 7DG 26/09/2023 Widnes Widnes Shopping Park WA8 7TN 08/10/2023 Wigan 25-27 Standishgate WN1 1UE 21/09/2023 Winsford 1 Dingle Walk CW7 1BA 12/09/2023 Woking Units 15-16 Bandstand Mall GU21 6GH 14/09/2023 Wolverhampton Unit 233 Mander Centre WV1 3ER 21/09/2023 Worcester 15-21 High Street WR1 2QE 17/09/2023 Workington Ladies Walk CA14 4AF 17/09/2023 Worksop 12 The Priory Centre S80 1JR 26/09/2023 Worthing Unit 1-8 The Guildbourne Centre BN11 1LZ 05/10/2023 Wrexham Unit 1/2 Island Green LL13 7LW 19/09/2023 Wythenshawe Unit 1 Etrop Court M22 5RG 19/09/2023 Yeovil 88-92 Middle Street BA20 1LT 26/09/2023 York Unit 3 Clifton Moor Centre YO30 4XZ 05/10/2023
You can still buy in open stores for now, but be wary of doing so
If you're a Wilko shopper, you can still buy goods in open stores for now and there are currently sales on in most stores. But be warned; you may struggle to get your money back if you need a refund or if goods break after Wilko has closed all of its stores.
When this happens, you will join a list of creditors owed money by Wilko and have to file a claim with PwC, though in this situation there's no guarantee you'll get your money back. See below for more on this.
For more on your general administration rights, you can read our Company administration guide.
You can no longer shop online, so beware copycat sites
You can no longer purchase items from Wilko's website.
However, PwC says copycat websites have sprung up that look very similar to Wilko.com. They claim to be selling under the Wilko brand and offer very low prices. But PwC says these websites have nothing to do with Wilko. Telltale signs to watch out for include slightly different URLs to Wilko.com and websites that are littered with incorrect spelling and grammatical errors.
Remember; if a deal sounds too good to be true, it probably is. For more on avoiding fraud – and what to do if you've been scammed – see our Scams guide.
Gareth Shaw, deputy editor at MoneySavingExpert.com, said: "When buying goods online, it is always important to double check where you're planning to buy from – scammers can spoof real retailers which can be very convincing. Always remember the old saying... 'If it sounds too good to be true, it probably is'.
"A couple of giveaways can be unusual-looking URLs and unsecured payment pages. For web addresses, it's what's before the .com or .co.uk that counts – always look where you're clicking, as it's so easy not to notice extra characters in a web address.
"Although a secure site doesn't guarantee it isn't a scam, any data you enter when paying for a purchase is encrypted so it's harder for others to intercept. It's really easy to tell as the web address will start with 'https', rather than just 'http'. Look for a security padlock on your browser (usually next to the web address)."
Home delivery orders have been cancelled
When Wilko went into administration it cancelled existing home delivery orders but it initially continued to accept online click and collect orders to its stores. It since, however, also suspended click and collect orders.
Any click and collect orders that weren't picked up within seven days of purchase should have been automatically refunded. If you didn't receive a refund, you can contact Wilko.
Home delivery orders will not be fulfilled and PwC is not proactively offering refunds; you'll instead need to go to your local Wilko store to request one. Don't delay; all Wilko stores are closing soon and you may be left out of pocket once they do.
If you have placed an order that won't be fulfilled and you're struggling to get a refund, you may want to try to get your money back via other means if you can – see below for more on this.
Returns will be accepted for now, but don't delay
Under consumer rights law, you have 14 days to cancel an online order after receiving it, and a further 14 days to send most goods back for a full refund. You don't have the same rights in store – here, you're at the mercy of the retailer's returns policy. Under consumer rights law, if an item is faulty you should be offered a repair, replacement, or refund. See our Consumer Rights guide for more on this.
PwC has confirmed that:
- Unwanted online orders can be returned or exchanged in store. As outlined above, you'll also need to go in store to get a refund on unfulfilled online orders.
- Unwanted items purchased in store can be returned or exchanged in store within 28 days with proof of purchase.
- Faulty goods purchased online or in store can be returned in store within 30 days of purchase, alongside proof of purchase for a full refund.
In all of the above scenarios PwC recommends doing this sooner rather than later, as once Wilko closes all stores in early October you will have to file a creditor's claim to try and get your money back and you may end up out of pocket. See below for more on this, plus alternative ways to try to get your money back.
Wilko gift cards can still be redeemed for now
Administrators are allowed to change gift card Terms and Conditions when a firm goes bust and whether you can claim for their original value isn't guaranteed.
PwC says Wilko will continue to accept Wilko-branded gift cards in-store (it didn't accept them online anyway). But again, you should do this soon before your local store is sold or closed. After this, you'll have to register to claim your money back from PwC and there are no guarantees. See below for more on this, plus alternative ways to try to get your money back.
Wilko will, however, no longer accept multi-retailer gift cards, such as those sold by Love2Shop. If you have one of these, you'll need to spend it elsewhere or try to get a refund from the voucher issuer or your card provider if you paid for it using one.
How to try getting your money back
- If you paid on a credit card: Under Section 75 of the Consumer Credit Act, if you pay for something costing more than £100 but less than £30,000 on a credit card, the card firm's equally liable if something goes wrong. See our Section 75 guide for more details. If your purchase was for £100 or less, you may still be able to get your money back via Chargeback.
- If you paid with a debit card: Under chargeback – which isn't a legal requirement, just a customer service promise – your bank will try to get your money back from the bank of the firm you purchased from. Though be aware that even if you're paid, the firm itself can sometimes dispute it with the bank and the money may later be clawed back. You typically have 120 days from purchase to submit a claim. See our Chargeback guide for full info.
If you're not covered on plastic, you can usually try to claim the cash from the administrator by becoming an "unsecured creditor". But here, you become another person on the administrator's list of people it owes money to with no guarantee of getting your cash back.
To register as a Wilko creditor, email PwC at: email@example.com
Additional reporting by the Press Association.