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TSB to shut nine branches this year – here's the full list, plus alternatives

TSB has announced it will shut nine branches in May – its first round of closures this year. Below we list the branches disappearing and what the alternatives are if you still want face-to-face banking.

TSB isn't the only bank shutting branches – HSBC is closing 114 branches this year, NatWest is closing 43 and Barclays will shut 26.

Alternative ways to bank face-to-face with TSB

Here are some alternative ways to access face-to-face TSB banking services if your local branch is closing:

See if there's a 'pop-up' bank near you

TSB runs 'pop-up' banks in selected community locations across England, Scotland and Wales. There are currently 44 of these – you can check if there's one near you on TSB's website.

At TSB pop-up banks, you can access the following services:

  • Help with managing your existing payments, such as Direct Debits.
  • Internet and mobile banking registration, forgotten passwords and troubleshooting.
  • Reporting lost or stolen cards.
  • Non-cash payments to someone you've paid before, up to £10,000.
  • Help with general product enquiries.
  • Help with managing finances if you've suffered a bereavement.

However, most of the TSB pop-up locations don't have cash or counter services, so you won't be able to manage your money there – the exception is the Nottingham pop-up, which has a counter where you can deposit and withdraw cash. If you need access to cash elsewhere, you can use a Post Office branch. 

You can access some TSB services via the Post Office

TSB customers can access certain services from any of the Post Office's 11,400 branches. Use the Post Office's branch finder tool to locate your nearest. Services available include the following:

  • Cash/cheque deposits. 
  • Check your balance. 
  • Withdraw money.

If you need branch access and don't have alternative services nearby, consider switching

If you no longer want to stay with TSB, you might want to consider switching to a bank that does have a local branch nearby – although bear in mind there's no guarantee that too won't close.

There's only one bank currently offering a cash switching incentive: 

  • First Direct - get £175 for switching. Newbies who switch to First Direct can get a free £175. Plus, it's well-rated for service and offers a linked regular saver paying 7% interest. To get the free cash, you can't have ever had any account with First Direct, nor have opened a current account with sister bank HSBC since January 2019.

    First Direct doesn't have any branches of its own, but First Direct customers can use HSBC branches to pay in cheques, as well as deposit and withdraw cash. So it could be an option if you have an HSBC branch nearby – though bear in mind HSBC is also closing lots of branches.

See our Best bank accounts guide for more options including the best bank accounts for savings interest and longer-term rewards.

Some may want to consider setting up online banking

Of course, if you want to switch to banking online or via an app, TSB has a step-by-step guide on how to set up online and app banking.

Full list of TSB branch closures announced for 2023 so far

Branch town Branch address Closure date
Aberfeldy Bank Street PH15 2BB 16/05/2023
Banbury 61 High Street OX16 5JR 31/05/2023
Evesham 1 Bridge Street WR11 4SQ 04/05/2023
Keynsham 13-15 High Street BS31 1DP 02/05/2023
Kirkwall 1 Broad Street KW15 1HE 24/05/2023
Luton 9 Manchester Street LU1 2QB 30/05/2023
Newark 37 Castlegate NG24 1BD 09/05/2023
Pemberton, Wigan 675 Ormskirk Road WN5 8AH 11/05/2023
Pollok, Glasgow 1 Braidcraft Place G53 5EU 17/05/2023

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