Water firms in U-turn over marketing letters that use 'scare tactics'
Water firms have been forced to review their communications and in one case even cancel a mass mail-out after a backlash from customers
2 July 2019
Thousands of homes have been left without water - here are your rights
Thousands of homes in England and Wales are still without water for a fourth day - here's what you need to know
6 March 2018
Average water bill to rise by £9 - see how yours will change
The average water and sewerage bill in England and Wales will rise by £9 in the next year – to £405
1 February 2018
Anglian Water SoLow customer? It's axing the tariff meaning bill hikes for 300,000
300,000 Anglian Water customers on its metered SoLow tariff will be moved to its standard tariff - with standing charges
20 March 2015
Water bills to fall by average of 5% over next five years
Water regulator Ofwat's today told suppliers to cut water bills by an average of 5% between 2015 and 2020
12 December 2014
Water bills in England and Wales going up by 2%
Water bills in England and Wales will go up by 2% on average from 1 April, water companies have announced
10 February 2014
Water users sold 'unnecessary' pipe insurance
Most of the UK's biggest water companies are promoting potentially unnecessary supply pipe insurance says Which?
18 April 2012
11 May 2022
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Customers of collapsed rent-to-own firm BrightHouse unlikely to receive any form of refund - here are all the details16 May 2022Customers of collapsed rent to own company BrightHouse are unlikely to get any money back after the firm's joint administrators said the cost of refunding people would "far exceed" the money available.
16 May 2022The energy price cap, which governs what most pay for their energy, is set to change every three months from October under plans announced by Ofgem today. The regulator also revealed it will also make the 'market stabilisation charge' harsher. This is a charge levied on firms acquiring new customers, which will make it harder for suppliers to undercut the price cap with cheaper fixed deals.
Warning: Aldi, M&S, Sainsbury's, Tesco, and more recall chicken products over salmonella fears - here are your refund rights16 May 2022Aldi, M&S, Sainsbury's, Tesco, and Waitrose are recalling a number of chicken products over fears of a salmonella outbreak. We explain your refund rights below.
NHS prescription costs frozen in England for the first time in 12 years – here are all the details and how to save on your medicine bills16 May 2022NHS prescription costs will remain frozen at £9.35 an item for the next 12 months. This is welcome news for many but remember to check if you qualify for free prescriptions or if you can save money with a prescription 'season ticket'. See below for more details.
Thousands of public sector workers to see redundancy payments cut after Government shake-up – your rights explained13 May 2022Thousands of public sector workers in England could soon see the amount they get as redundancy pay cut under new Government guidance.
6 May 2022I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way.
3 May 2022Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016.
26 April 2022It's hard to believe the Money and Mental Health Policy Institute (MMHPI) charity is now six years old. As the chair of trustees, each year I write the foreword to its annual report – and today the 2021/22 report is out, so I thought I'd blog my formal chair's foreword here.
Martin Lewis: What happened to my pledge to give £10m to charity – 2022 update (spoiler: it's now £20m)11 April 2022Nearly a decade ago, in June 2012, MSE joined the MSM Group and I pledged £10m to go to charity. As that was a public pledge and I feel I've a duty of transparency, every year or two I bash out a blog report to explain where I'm up to, and who's got what money.
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