Easyjet to cut free hand luggage allowance in February
Easyjet passengers will soon only be able to take a single small bag which fits under the seat in front of them into the cabin unless they pay extra for priority seating, as the airline's slashing its hand luggage allowance
1 December 2020
Flybe cancels dozens of flights
Flybe has cancelled dozens of flights to and from UK airports today, blaming "operational issues"
3 April 2019
Ryanair doubles name-change grace period to 48 hours
Ryanair passengers who want to amend their bookings will have a 48-hour window to make changes for free, as part of a 'customer care improvement' package announced by the airline today
14 February 2019
Ryanair responds to MSE dossier of name-change complaints – and insists 'there is no glitch'
Ryanair has written to MoneySavingExpert founder Martin Lewis insisting there is "no technical problem" which is resulting in passengers' names being automatically changed on bookings, despite us submitting a dossier detailing more than 160 reports of the issue
22 January 2019
Ryanair increases baggage fees
Ryanair has raised the cost of flying with a 10kg bag by hiking hold luggage and priority boarding prices, after twice cutting its cabin baggage allowance last year
14 January 2019
Martin Lewis calls on Ryanair boss to refund passengers hit with name-change charges
MoneySavingExpert founder Martin Lewis has called on the chief executives of Ryanair and the Civil Aviation Authority to investigate an apparent name-change booking 'glitch' which has cost many passengers at least £115 to fix - and presented them with a dossier detailing over 160 reports of the problem
14 January 2019
1,000 back petition demanding Ryanair refund name-change charges
Ryanair passengers have set up a petition calling on the airline to refund customers who claim they've been unfairly charged £115 to change the name on their booking, after MSE revealed a raft of complaints about the issue
10 January 2019
Ryanair complaints flood in over name-change 'glitch' which could cost £115 to fix
Ryanair customers have inundated us with complaints that it is unfairly charging them £115 to change their name, insisting it was the airline that messed up their bookings - and we are urging Ryanair to prove it has a heart and show leniency
2 January 2019
Ryanair passengers complain of name-change 'glitch' which could cost them £115
Some Ryanair customers who've booked flights for passengers with different surnames have reported a bizarre glitch which apparently results in the group's surnames being changed to be the same - and those affected could face a £115 fee to correct the booking
7 December 2018
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9 April 2021The Government has unveiled details of how it plans to open up foreign travel this summer, with countries to be graded under a new traffic light system which will determine whether travellers need to quarantine and what coronavirus tests are required.
9 April 2021The Prime Minister has unveiled sweeping restrictions on public movement to tackle the spread of coronavirus. This has had a huge impact on daily life, affecting everything from weddings and train travel to music events and sport. To help, we're working flat out to answer your questions on these topics and more
9 April 2021The coronavirus outbreak is causing major travel disruption around the globe
8 April 2021EE mobile customers with 5G contracts and compatible handsets can now access the faster service in 160 towns and cities across the UK. It comes as the mobile network has added 35 more locations to its 5G network, including the likes of Brighton in East Sussex and York in Yorkshire.
8 April 2021Thousands of Ratesetter investors have been left waiting to get their cash back from closed accounts after a 'technical issue' delayed withdrawals made over the Bank Holiday weekend and on Tuesday. The peer-to-peer lender says it's now fixed the problem though, and says payments should arrive in customers' accounts by the end of Thursday (8 April).
Martin Lewis: Payment holidays coming to an end – but should you take one? Mortgages, credit cards, loans, payday loans, car finance and more23 March 2021Within the last week, we've seen the extension of coronavirus credit card, personal loan and overdraft help to 31 October 2020, with mortgage payment holidays already extended. The regulator's other help schemes are also likely to be extended too, including car finance and payday loans, yet should you do it?
16 March 2021
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