Banks will now have to publish how likely their customers are to recommend them for customer service as part of new measures designed to make it simpler for consumers to compare and switch.
Increasing numbers of current-account holders are switching banks, with almost one million switches taking place in the last 12 months according to the latest figures - here's how your bank fared and how to bag up to £185 in vouchers for switching.
CYBG, the owner of Clydesdale and Yorkshire Banks, has agreed to buy Virgin Money for £1.7bn in a deal that will eventually see all of its retail customers moved to the Virgin Money brand - but there are no changes yet for existing customers.
Fourteen banks and building societies have now signed up to offer Help to Buy ISAs ahead of the scheme's launch next month, the Chancellor has announced.
Nationwide credit card customers will no longer be charged for going over their limit from today, while the way it charges interest for those with balance transfer credit cards is also changing. But will other credit card providers follow suit?
1 May 2015
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