Clydesdale Bank customers who made a Payment Protection Insurance (PPI) claim to it before August 2014 will have their complaints reviewed after the firm has been found guilty of a number of "serious" failings.
More than 90% of First Direct's current account customers rate its service as 'great', so it's little wonder it has yet again secured the top spot in our biannual banking poll.
A basic bank account with no fees for failed payments or dipping into unauthorised overdrafts has been unveiled following an agreement between Britain's major lenders and the Government.
Current account customers are at risk of being hit with unexpected charges or losing their perks if they don't clarify with their bank whether minimum cash deposits have to be paid on a per calendar or per statement month basis.
Halifax was the big winner from the first three full months of the seven-day current account switching regime, according to new figures released today.
If you accidentally send a payment to the wrong bank account, you'll get more help in getting the money back from next month, under a new code of practice.