CPP

About two million existing and former Affinion – often branded Sentinel – customers will receive letters from next month detailing how to claim compensation, after the High Court approved a redress scheme being set up.

American Express (Amex) customers who currently have, or have had, its My Essentials and Back on Track policies with additional card protection in the past, will be refunded the premiums paid for the worthless add-on cover. 

Affinion (often branded Sentinel) customers sold worthless card protection are being sent letters from today asking them to vote on whether a redress scheme can go ahead.

If you're one of the two million flogged worthless card protection by Affinion (often branded Sentinel), you should have received a letter informing you about a redress scheme. If you haven't had one and think you're affected, call the scheme now.

If you're one of the two million flogged worthless card protection by Affinion (often branded Sentinel), keep an eye on the post as the last of the letters informing customers about a redress scheme are due to be sent out – these aren't spam so don't throw them away.

If you're one of the two million flogged worthless card security insurance to cover fraudulent credit card use by Affinion (often branded Sentinel), you may be entitled to £100s back under a massive redress scheme launched today. But it'll only happen if enough mis-selling victims vote for it.

The majority of CPP mis-selling victims won't be given another chance to get their money back after the Financial Conduct Authority (FCA) has disappointingly rejected MoneySavingExpert.com's calls to reopen the redress scheme.

MoneySavingExpert.com today urges City watchdog, the Financial Conduct Authority, to allow victims of the wide-scale CPP mis-selling scandal who've yet to claim their cash to do so, after the redress door was slammed shut in August. 

MoneySavingExpert.com is campaigning for the financial regulator to extend the deadline for the CPP redress scheme and issue new reclaim letters to all those that haven't reclaimed their money back.

Rogue claims management companies that bombard people with nuisance calls and provide a bad service face fines totalling £1,000s under new plans announced by the Government.