MSE News

Credit cards

Virgin Atlantic Reward+ credit card-holders to get £40 rebate

Virgin Atlantic Reward+ credit card customers are being paid rebates of £40 each – equivalent to 25% of their annual fee – due to the coronavirus pandemic

1 July 2020

MBNA credit card customers wrongly chased for 'overdue' bills after agreeing payment holidays

MBNA credit card customers who agreed a payment holiday because they are struggling due to coronavirus have been mistakenly sent text messages chasing 'overdue' payment. If you're received one of these texts you can safely ignore it – so long as you're sure your payment holiday has been confirmed

23 April 2020

Regulator warns lenders against suspending credit cards for all those in persistent debt

The financial regulator has written to credit card firms telling them to review how they treat customers in 'persistent debt'

3 February 2020

Nationwide double-charges hundreds of customers for credit card repayments

Hundreds of Nationwide customers have had their monthly credit card repayment taken twice, with one family overcharged by up to £2,500, MoneySavingExpert.com can reveal

16 January 2020

Warning. Tandem to end fee-free cashback credit card in March – should you pay £6/month to keep it?

Challenger bank Tandem has announced it is to start charging for its popular cashback credit card, with existing customers unable to use their cards from 9 March unless they pay a £5.99/mth membership fee

8 January 2020

Lloyds Trustcard customers only have weeks to spend their points ahead of reward shake-up

Lloyds is revamping its legacy Trustcard credit card reward scheme, meaning customers will earn cashback rather than points – but some will have just weeks to redeem hundreds of pounds of points to avoid losing them

31 October 2019

Capital One credit card customers hit by IT issues

Credit card provider Capital One has apologised for ongoing "technical issues", as customers say they are unable to log into their accounts or make payments

20 August 2019

Barclaycard customers sent credit cards which don't work

Barclaycard customers have been left in the lurch after the firm sent out a malfunctioning batch of credit cards, MoneySavingExpert.com can reveal

30 May 2019

More banks to let you freeze your card – check if you can

Nationwide is set to let you freeze your card if you temporarily lose it, joining a dozen major banks which already offer the feature - check here if your bank offers it

17 May 2019

Saga gives Platinum cardholders last-minute lifeline on outstanding balances

Over-50s financial provider Saga is to throw a last-minute lifeline to Platinum credit cardholders who've yet to settle outstanding balances ahead of the card's closure next week, MoneySavingExpert.com can reveal - after leaving customers in limbo for two months

20 March 2019

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