Credit cards

MBNA credit card customers who agreed a payment holiday because they are struggling due to coronavirus have been mistakenly sent text messages chasing 'overdue' payment. If you're received one of these texts you can safely ignore it – so long as you're sure your payment holiday has been confirmed.

The financial regulator has written to credit card firms telling them to review how they treat customers in 'persistent debt', amid fears some lenders are planning a 'blanket' suspension of cards.

Hundreds of Nationwide customers have had their monthly credit card repayment taken twice, with one family overcharged by up to £2,500, MoneySavingExpert.com can reveal. 

Challenger bank Tandem has announced it is to start charging for its popular cashback credit card, with existing customers unable to use their cards from 9 March unless they pay a £5.99/month membership fee.

Lloyds is revamping its legacy Trustcard credit card reward scheme, meaning customers will earn cashback rather than points – but some will have just weeks to redeem hundreds of pounds of points to avoid losing them.

Credit card provider Capital One has apologised for ongoing "technical issues", as customers say they are unable to log into their accounts or make payments.

Barclaycard customers have been left in the lurch after the firm sent out a malfunctioning batch of credit cards, MoneySavingExpert.com can reveal.

Nationwide now lets you freeze your card if you temporarily lose it, with the Co-op Bank set to follow next year. A dozen major banks had already introduced the feature – check here if your bank offers it.

Over-50s financial provider Saga is to throw a last-minute lifeline to Platinum credit cardholders who have yet to settle outstanding balances ahead of the card's closure next week, MoneySavingExpert.com can reveal – after leaving customers in limbo for two months.

Some people who applied for HSBC credit cards, mortgages or loans on Wednesday 23 January were wrongly rejected due to problems with credit checks – if you made an application, here's what you need to know.