Deloitte
Suit hire firm Greenwoods goes into administration - your rights
Greenwoods, the menswear and formal hire firm, went into administration last week
13 September 2017
Got Xmas gifts or sales bargains recently? Make sure your insurance covers them
Don't get caught out by home insurance ts&cs - check pricey Christmas gifts and sales purchases are definitely covered
14 January 2014
Lloyds admits PPI complaints 'issues' after newspaper probe
Lloyds Banking Group has admitted 'issues' with the handling of customers' PPI complaints, following an investigation
11 June 2013
HMV saved: Where do customers stand?
Music giant HMV has today been bought by restructuring firm Hilco, but your rights remain mainly unchanged
5 April 2013
HMV administration latest: Orders to be delivered
HMV customers waiting for delivery of paid-for items should get them delivered, but the company will not accept returns
4 February 2013
HMV won't accept e-vouchers... for now
Administrator Deloitte is trying to get HMV's website up and running. Once done, e-vouchers will be accepted
22 January 2013
HMV stores to accept gift cards again
The stricken chain's administrators will start accepting gift cards from Tuesday
21 January 2013
Comet liquidation sale: worth going?
We analyse what's hot and what's not as administrators start winding down the stricken electrical giant
8 November 2012
Barclays to pay £60m compensation for investment mis-selling
18 January 2011
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Got a Huawei phone? Your rights after Google restricts its use of Android
20 May 2019
If you've a Huawei smartphone you may struggle to download some future versions of the Android operating system, and there are questions over whether you'll continue to get some security updates, after Google restricted the Chinese tech giant's access to the software. Here's what we know so far about what's happening and your rights -
Booking a holiday with Thomas Cook, TUI etc? How to make sure you're protected
20 May 2019
Thomas Cook has been telling worried customers that their flights and holidays are safe after it announced a £1.4 billion loss - if you're booking with Thomas Cook, here are some simple steps to boost your protection -
Record numbers switched electricity supplier last month
20 May 2019
A record 668,000 customers switched their electricity supplier last month, new figures reveal -
More banks to let you freeze your card – check if you can
17 May 2019
Nationwide is set to let you freeze your card if you temporarily lose it, joining a dozen major banks which already offer the feature - check here if your bank offers it -
Steep rise in payday loan claims – but 1,000s are being stung by unnecessary fees
16 May 2019
The number of complaints against payday loan firms soared by 130% in the past year, new figures from the the financial watchdog show. But the majority of claimants are using claims management firms, meaning they won't get the full compensation payout if successful.
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Do I need to show my boarding pass at airport shops? (video & guide)
9 April 2019
It’s one of those niggling frustrations. You want to buy something at the airport and you’re badgered for your boarding pass in order to purchase. Many people ask me if they need to bother, so here’s my quick video answer… Some frequently asked questions… After I originally posted this video on social media, there were a few...
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