MoneySavingExpert News

Direct Line

Direct Line Group to pay £30 million in refunds after overcharging some car and home insurance customers – what you need to know

If you've renewed your Churchill, Direct Line or Privilege home or car insurance since 1 January 2022 you may be owed a refund.

1 September 2023

Revealed: The best time to buy home insurance to save 20%+

Buying your home insurance about three weeks ahead of the start date is likely to get you the cheapest price

7 August 2018

Direct Line to protect no-claims discounts from pothole and other no-fault damage claims

Direct Line is promising to protect customers' no-claims discount - but don't assume you won't pay more in the long run

10 May 2018

Admiral auto-renewal letters over-stated how much customers paid

Admiral has sent auto-renewal letters showing 'last year's premium' as the amount quoted, instead of that actually paid.

19 May 2017

'We challenged our car insurer mid-policy - it was £40/month, now £16'

Warning: It's predicted car insurance prices are about to spiral up 10%. Urgently check if you can lock in cheaply

3 June 2015

Beat huge insurance admin fees for simple changes

Changing a name, address or job title, or cancelling an insurance policy completely, could result in costly admin fees

21 May 2015

Cancelled Direct Line car insurance? You could be due a refund

Past and present Direct Line customers who've cancelled car insurance mid-term could be in line for a refund

3 February 2014

UK storms: Your home insurance and travel delay rights

Thousands of homes are without power and Christmas travel across the UK has been disrupted by storms

24 December 2013

Car insurance premiums too high, competition watchdog says

Car insurance premiums are too high and should be cut through a number of 'far-reaching reforms', the CC says

17 December 2013

Affected by the UK floods? Tips for claiming on your insurance

If you've been affected by floods in areas of the UK, here are some tips to help you claim on your insurance

5 December 2013