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Direct Line

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If you've renewed your Churchill, Direct Line or Privilege home or car insurance since 1 January 2022 you may be owed a refund. This comes after Direct Line Group, which all three brands come under, flouted rules designed to prevent loyal customers from being charged more than new users. 
1 September 2023
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Buying your home insurance about three weeks ahead of the start date is likely to get you the cheapest price from a comparison site, cutting the cost by over 20%, an MSE investigation reveals.
7 August 2018
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Direct Line is promising to protect its customers' no-claims discount if their car is damaged by something that wasn't their fault such as a pothole - but don't assume you won't pay more in the long run.
10 May 2018
carssmall
Insurance firm Admiral sent out letters over-stating how much drivers paid on last year's premiums.
19 May 2017
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Changing a name, address or job title on a car or home insurance policy, or cancelling it completely, can result in costly administration fees of up to £55, but you should challenge excessive fees if you think they're unfair.
21 May 2015
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Past and present Direct Line, Churchill or Tesco customers who've cancelled car insurance or breakdown policies could be in line for a refund after a system error was discovered.
3 February 2014
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A fresh round of Christmas storms are damaging homes and causing travel disruption across the UK.
24 December 2013
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Car insurance premiums are too high and should be cut through a number of "far-reaching reforms", the competition watchdog says.
17 December 2013

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