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Spike in financial complaints revealed by FSA
29 October 2009
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Sainsbury's Energy customers moved to British Gas – here's what you need to know
18 April 2019
If you're a Sainsbury's Energy customer, your account has been switched to British Gas -
Student loan interest rates set to drop in September – what you need to know
17 April 2019
Student loan interest rates are set to drop in September. Current students from England and Wales will almost certainly see the rate drop from 6.3% to 5.4% - and many former students with outstanding loans will see their rates dip too -
Now TV's cinema pass prices have gone up – check if you can beat the hike
17 April 2019
Thousands of Now TV customers will see a price rise of £2 a month after the firm upped the cost of its cinema pass - but you may still be able to beat the hike -
Extra Energy customers still waiting for credit refunds five months after it stopped trading
17 April 2019
Former Extra Energy customers are still waiting for their bill credit to be refunded almost five months after the firm stopped trading - and there's no set date for when they'll receive their refunds -
Holiday firms warned over unfair cancellation charges
17 April 2019
Travel firms have been warned against forcing travellers to pay large non-refundable deposits, or charging hefty cancellation fees, by the competition watchdog
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Do I need to show my boarding pass at airport shops? (video & guide)
9 April 2019
It’s one of those niggling frustrations. You want to buy something at the airport and you’re badgered for your boarding pass in order to purchase. Many people ask me if they need to bother, so here’s my quick video answer… Some frequently asked questions… After I originally posted this video on social media, there were a few...
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