Energy UK

New annual energy statements are failing consumers despite their pivotal role in the regulator's plans to create a competitive market, it is claimed.

Npower has been rated the worst energy firm for service by a consumer watchdog in a new complaints league table launched today.

Energy giants are forcing up to 85,000 households hit by a doorstep energy scam to pay twice for their electricity.

Four of the big six energy firms face investigation amid allegations of mis-selling.

Energy companies have agreed to stop cold calling households who ask not to be bothered by doorstep salesmen, following pressure from watchdogs.