Energy

Hundreds of people say they've been wrongly sent letters by a debt collector on behalf of energy firms including British Gas and E.on, asking for payment of unpaid bills. But DON'T ignore these letters even if you don't owe the cash – we'll take you through step-by-step help on what to do if you get one. 

The Government has proposed a shake-up to the Warm Home Discount (WHD) scheme in Scotland that could see an additional 50,000 households receive the rebate - and the amount people get is set to increase too. 

British Gas has admitted that millions of smart meter customers have been unable to use the energy giant's app or website to check their gas and electricity usage since February due to a "glitch". The failure has meant people have been unable to track how much they are spending at a time when energy bills have spiked.

British Gas has doubled the amount of emergency credit available to customers on their gas and electricity prepayment meters from £5 to £10 in the wake of the recent spike in energy prices, although the energy giant previously had one of the lowest limits. 

About 20 million households in England – those with homes in council tax bands A-D – will get a £150 rebate in April, Chancellor Rishi Sunak has announced. The move is designed to help support households as energy bills are set to rocket by a massive £693 a year for millions on the back of a new price cap announcement. Similar support schemes have also been announced in Scotland and Wales.

Customers of British Gas, E.on, EDF, Shell and Octopus have been unable to submit meter readings as people rush to do so before the Friday 1 April price hike. But if you can't do so, DON'T panic – just make sure you take a picture of your reading and submit it as soon as you can.

Millions of letters from energy firms are dropping on to doormats with the dire news that most people's gas and electricity prices are rising by 54% on Friday 1 April. This is sadly exacerbated by the tragic situation in Ukraine, and the impact of sanctions on Russian gas suppliers. Here, MoneySavingExpert.com founder Martin Lewis provides his latest must-know energy bills crisis briefing in a video (with transcript).

On Friday 1 April, the harsh reality of the huge energy price hikes will be felt by millions of people. As we've been warning for months, the energy price cap will rise by an average 54%, and the vast majority of people will see their bills soar. Here, MoneySavingExpert.com founder Martin Lewis provides his latest energy briefing for those that pay by direct debit in a video (with transcript).

The Government has announced that it will end payments for any solar panels which are installed from April next year. 

As April's energy price cap increase looms, many people have contacted us shocked that their monthly energy bills have increased way above the average 54% price cap rise. In the video below (with transcript) MoneySavingExpert.com founder Martin Lewis explains why this might be the case and suggests what you can do about it if you think the rise is unfair.