Energy

Npower has been fined a record £26 million after 500,000 customers received late and inaccurate bills. It comes after MoneySavingExpert was inundated with complaints from worried customers facing massive 'back bills', and we launched a campaign to get it to wipe or reduce them.

The Government is to slash the amount you can earn from solar panels by more than half from February 2016 – though it's cutting the payments you get by less than originally planned.

The average household will save around £30 a year on energy bills from 2017 as a result of a shake-up of the Government's energy efficiency scheme, Chancellor George Osborne announced today in the Autumn Statement.

Co-operative Energy has blamed ongoing problems with its new IT system as the reason why it was the most complained about energy provider in the third quarter of the year.

An energy provider found guilty of a number of failings including mis-selling and not telling customers about price hikes is to pay £250,000 to charity Citizens Advice. And affected Economy Energy customers may also be due compensation.